Gilroy Dental Care

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CLOSED NOW - Opens at 8:00am

Best dental clinic in the area. The staff is very professional. The entire experience is tops. Highly recommended

I have visited this clinic 4 times. First time was for dental cleaning. It was a nice experience. The last 3 times were for the same tooth filling. During the visit for dental cleaning, I was told that I had a decayed tooth and must do a filling. Before doing the filling, I didn't feel any discomfort. However, after the filling was done, it's painful to chew. I had to return and got check. During the 2nd visit for this filling, the dentist did some adjustment. However, it didn't help and I had to go back again. My third appointment for this tooth was scheduled at 10am on Nov 3 which is the day that KC had the parade to celebrate the Royal's victory. I received 3 phone calls on Nov 2 to reschedule my appointment. First call was around 8:30am. The office said they had an opening at 9am that day and would like me to come if possible. I live 30 minutes away and need to arrange a baby sitter for my little one in advance. Therefore, it didn't work. Later of the day, I got the 2nd call and asked me to come one hour earlier on Nov 3. I agreed and contacted the baby sitter. About 1 hour later, I got 3rd phone call. The lady who spoke to me said that Dr. Gilroy would like to redo my filling and needed more time to do so. Then, you rescheduled my appointment to 2:30pm, Thursday, Nov 5. Obviously, I had to rearrange the baby sitter again. However, at the last visit, I was told that this filling is a big one. There is a 50% chance a discomfort may happen (how come you didn’t tell me earlier….) Then the dentist say my filling was done correctly and no need to redo it. Instead, you found a crack on the tooth and would like to put a crown on it. Then, I have to go through insurance check and go back again for the same tooth…….(ps. During the check, I was asked whether I went to the parade because everyone in the office went.)



I have seen many dentists in my life. This is the first time that I have to return 3 times for the same tooth filling. However, the problem is still not fixed. I don’t mind to reschedule my appointment but I care about honesty. If they would just told me that the clinic was close for the Royal parade, I would be fine to reschedule my appointment to a different day. There is no need to lie by saying the reschedule is due to time limitation to redo my filling. Shame on you!!