Aloma Jancy Animal Hospital Grooming & Boarding Kennel

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OPEN NOW - Closes at 12:00am

My poor beagles who have separation anxiety went in for boarding and I clearly mentioned they belong in one cage (as they always are - my 5th time using them for boarding). I was told they at some point put them in separate cages because the employees wanted to. I then picked up my poor beagle pup and his nose is all tore up and bleeding from trying to get into the kennel with my other beagle (where he belonged).They then tried charging me for 2 kennels instead in which I said I'll pay for one and consider if I will ever come back again.

They are never sure what price to charge -- everyone says a different rate. They can't make "reservation"-- since the whole point of a reservation is to hold it.

Terrible, terrible place! Highly unprofessional! They have no idea what they are doing. Their files are inadequately kept, they are disorganized and they will lie to you! I have heard multiple emergencies come in and voila, all of them ended up dying. You hear and see the people coming in and then historically crying. They so very often have misdiagnosed our dogs that it's not even funny! Or they just simply won't tell you what's wrong with them. Each time you go in, it's a different vet that does not diagnose well. Let me not mention the 1-2 hours wait time! They are rude. Once I was asked "have these been here before"? These referring to my two small dogs who have been going there for about 2 years! Their MVP program is a lie! Their staff gives inaccurate information regarding their pricing and programs! Techs will openly complain about their working environment and how much they hate having to come to the front. They are not cheap whatsoever! And let me tell you about the time that we were turned away with a sick dog grasping for air because they did not have a vet in until 10am. At an animal hospital! I have no words how bad this place is! Thankfully we switched before it was too late! And let me not mention how the owners veterinarian license was revoked due to him abusing the meds. No need to say anymore about this place! If you love your pet, 0eade run the other way! This place is dangerous for your loved animals!!!

I doubt that I will have enough space here to express my awful experience. I took my 12 week Catahoula mix to Aloma Jancy to be treated for Parvo. He was very very ill with severe vomiting/diarrhea. He was hospitalized in some of the worst conditions I have EVER seen. The building reeked of animal excrement and it was thoroughly disorganized from top to bottom. The worst part was, I NEVER met or even saw the vet. I only worked with the vet techs who seemed to be short and annoyed that I had so many questions. After losing 2lbs and not having any weight to lose he was released. He was only doing marginally better. Still lethargic with irregular eating/drinking habits. For lack of a better explanation, NEVER BRING ANY ANIMAL TO THIS FACILITY. My dog Louie was rechecked by them 7 days after being released. He showed little improvement. With the improper care/diagnosis of the insincere doctor on staff he has since been put to sleep. RIP Louie, we love and miss you.

http://centralflorida.bbb.org/codbrep.html?wlcl=y&id=10001832#Ratings

This practice will rip you off just when you need them the most. They take advantage of those people who really have a emergency health issue with their pets. They don't have extended hours for nothing; they will make you PAY for it! I had one needle disposed and they charged me $6 for a surprise "biohazard fee." They did not inform me of this until the very end. Their visit fee is pretty fair in price ($35) but once they get you there after hours, they know you are desperate enough to bring your pet after hours and will pressure you for unnecessary services. Perhaps it seems necessary to an unassuming person, but, you will realize that you've been ripped off when its too late.

I totally disagree with the person below i took my two 6months dogs there for boarding and the prices were good and the place was clean i will be going back.

Clean, professional environment! The staff are all friendly and make me feel welcome. Dr. Murray and Dr. Evers are the top of their league! I would recommend this hospital to everyone in Orlando!