Cityline Car Service Inc.

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The telephone operated male very rude I called 12-18-15 at 2:35 for a taxi and I felt as if I was being charged more than the usual. The rude speaking male said to me "you don't have to tell me about my job" I told him I'm not saying anything ...More

We are making the effort of providing our customers the best service possible. please excuse any inconvenience our drivers have caused you. Any complaints please call the administators @ [email protected]

Awful car service, I'd give them 0 stars if I could. Never in my life have I been followed by a cab driver yelling out the window at me.



Last year I called ahead to schedule a cab to take my family to the airport. I specified that we needed a car with space for two large suitcases and a stroller, and that there would be 4 of us. They sent a cab with a packed trunk. FIFTEEN minutes later they sent someone who had a friend riding along with him. I had to sit on the floor for the trip while the driver's friend sat up front. When we got to the airport, the driver tried to charge us $5 more than we had been quoted and only backed down after my husband dialed dispatch.



I gave them another chance this year. Big mistake. I was quoted $15 for a trip, the driver told me it would be $20 instead once we had already reached the destination. The driver got aggravated when I pointed out the discrepancy and the fact that this had happened before. After I got out, he DROVE AFTER ME while I walked away, YELLING OUT THE WINDOW AT ME. I would have argued right back, but I had my 2 year old daughter with me, so I instead ignored him and engaged her in conversation so she wouldn't be scared of the man driving after us yelling.



Unbelievable. I don't know how these people are still in business.

I normally would rate them a 3-4 star car service because they are generally on-time and have decent prices, but my recent experience trying to get to work today was a nightmare. I had a woman driver (Dolores) who barely spoke a word in English, couldn't understand the address of my destination, was 25 minutes late to pick me up, took the completely opposite route, tried to give me a higher price (although I already knew the correct one), and to top it all off, she made me a half hour late for work! I am completely disappointed in the service today.

Really good and helpful service

What a worst car service ever. They cannot speak or understand English at all. In addition, they do not know or familiar all the location even in Queens area. I had more than 2 times having problem with them. I was stood up at the airport for 45min and they didn't know how to drive there for pick up. Avoiding them at all cause.