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KM
Katie M.

01/08/2019

Provided by YP.com

Worst store ever! I bought a new Voopoo battery and Subohm Uforce tank yesterday, rep at store put it together, I took it home and with using it less than an hour it was pouring juice everywhere. Ruined the shirt I was wearing, the coil was fried, with my only puffing it a few times. There is no way to turn down the wattage on the stick. Voopoo reviews and tank reviews online by raters sent them to them by the COMPANY state Voopoo recommends to return to the store for replacement in the first 90 days!

Owner REF to exchange it, said they would keep and test it for defects. Didn't even ask for my name or # to call, gave me my receipt back. Hacks. In reply, owner stated she had my name and # in the system but having given me back the rec. I guess she was going to Psych find that info?
No, she told me that no business makes money by exchanging stuff "just because someone didn't like the color. You can't return your Def cell phone to the Store for an exch 1 day later or a new car".


I was called back a day later and adv. that the rep had vaped MY tank for a little while the night before and that morning while working with a new coil and no prob found. I could come pick it up. Like I want a tank someone else has been using too?!? I said I'd like to exchange for a different brand.

They Vaped my tank, noting that yes, their saliva would backwash into it, "but we rinsed it out". Stated we couldn't reproduce the prob so no ex or return for a new item. Yuck, like I want to inhale their saliva. I'm reporting to the Health Dep, BBB. DO NOT SHOP HERE. THEY ARE KEEPING MY DEVICE AND MONEY.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Category
Medical Equipment & Supplies
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