Thad White Building Supply

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OPEN NOW - Closes at 3:30pm

The only reason I gave them one star is because there isn’t an option for zero stars. The homeowner I’m working for purchased nearly $4,000 worth pre-hung doors, trim, and wood from Thad White Building Suppy. When the materials arrived at the job one of the doors was busted and unusable. I called and asked for a manager when I was told he wouldn’t exchange it and that I was wrong. I was told they throughly inspect every door before it leaves. Then when I told him most doors were missing hinge screws, the door stops were crooked, and it looked like a 3 year old routered out the hinges he said, “well we don’t open up every door and look that close before they leave!” They buy these doors from a third party and obviously don’t care about the quality they are selling to the customer. To the untrained eye these doors would look good, but upon closer inspection you can tell the quality is lacking. I would definitely take the time to inspect every inch of anything you buy from here since this supplier don’t! It’s very unprofessional to argue with a customer when you run a business. You should always try to make a compromise to make your customers happy, not argue and lay the blame on them.