Operational for over 22 years, Nelson Group operates as a beauty salon. Located in Palatine, Ill., it provides various beauty services, such as cutting, color, perm, conditioning, nail services, make-up, waxing/threading and more. The salon provides an array of cutting services, including men s haircut, women s haircut, women s blow dry and style, children s haircut, bride up-do and extension services. Nelson Group provides permanent waving, manicures, French manicures and nail repairs. Additionally, the salon offers waxing/threading of eyebrows, underarm, bikini, Brazilian bikini and leg.
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12/29/2010

ready to change salons

I have been going to Nelson Group to get my hair cut for several years. I love my stylist, but the salon itself has issues with customer service. The front staff can be rather unfriendly and oblivious. I am looking for some place new now because after I made an appointment several days earlier, I was called an hour before my appointment time by someone at the desk telling me my stylist was running 1/2 hour late and therefore I was rescheduled to another night. What a dissapointment -- I had plans the next night and wanted a fresh cut for it. I also have two small children and cannot just leizurely schedule appointments on a whim. The way it was handled was extremely unprofessional...like my schedule is just wide open. Nope!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Payment method
all major credit cards
Categories
Beauty Salons, Day Spas, Hair Removal, Hair Stylists, Nail Salons
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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