Nelson Group Salon
39 W Slade St, Palatine, IL 60067
Reviews
12/29/2010
I have been going to Nelson Group to get my hair cut for several years. I love my stylist, but the salon itself has issues with customer service. The front staff can be rather unfriendly and oblivious. I am looking for some place new now because after I made an appointment several days earlier, I was called an hour before my appointment time by someone at the desk telling me my stylist was running 1/2 hour late and therefore I was rescheduled to another night. What a dissapointment -- I had plans the next night and wanted a fresh cut for it. I also have two small children and cannot just leizurely schedule appointments on a whim. The way it was handled was extremely unprofessional...like my schedule is just wide open. Nope!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: - Payment method
- all major credit cards
- Categories
- Beauty Salons, Day Spas, Hair Removal, Hair Stylists, Nail Salons
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes