Gerber Collision & Glass

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I dropped my 2015 Nissan Altima off to Gerber Collision & Glass in Palatka, Fl on March 16, 2016. My car was rear ended causing damage to the bumper, trunk and quarter panel. When I dropped my car off it was about 10 AM, I have received a phone call every day since the 16th telling me that my car was ready. Every time I have visited the shop to inspect my car, it has been presented to me with less than adequate workmanship. The first visit on March 17th to “pick-up” my car, a little over 24 hours from the time I dropped it off, I immediately popped my trunk. There was a huge gap between the car body and the bumper. You could clearly see that the bumper was not installed correctly because you could see the ground clearly through the gap. I looked in my trunk and the plastic piece was not replaced nor was the trunk latch. The plastic piece was still visibly separated from the carpet in my trunk. I was told that they would get the plastic piece on order and would correct the bumper.