Applebee's
2225 S Loop 256, Palestine, TX 75801
Reviews
04/24/2018
Provided by YPmobileWaited 5 minutes for waitress to finish conversation with manager and what appeared to be another employee, possibly management. I began videoing the scene (i thought. Turned out video wasnt running) with my phone and they may have noticed because they broke up the party. The waitress then sauntered over and asked if she could help me. I ordered a dessert and then waited 10 minutes before asking for a manager. The 2 young male employees I asked, seemed impositioned to get a manager. One just smirked as he began entering an order on computer and asking me why i wanted a manager. the other went 2 different directions before going after a manager in the back and returning with my dessert that looked like it'd been sitting on the plate most of the 10 minutes I'd been waiting. I told him I didnt want it; i wanted a manager. He left the dessert on a wood handrail and went back to get the manager. I waited for long minutes before deciding I'd just complain to corporate and starting to leave. I stopped to discuss the awful service with fellow patrons (there were very few, it being a monday after 9pm) and while we were talking, the lady manager slowly emerged from the back. She was sorry; she was helping the cook and had to wash her hands is why it took 5-10 minutes to come out of the back to talk to a disgruntled patron. If this Applebees doesnt get new management, they will be closing, and thats a shame but maybe not. Maybe a decent restaurant will open instead in their prime location. That would be great.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Fax: 903-729-8967
TollFree: 888-592-7753
- Payment method
- amex, discover, master card, visa, debit, cash, company card
- AKA
Applebee's Neighborhood Bar & Grill
Applebee's Grill + Bar
- Other Links
https://restaurants.applebees.com/en-us/tx/palestine/2225-s.-loop-256-80037
- Categories
- American Restaurants, Bar & Grills, Family Style Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
- Other Information
Cuisines: Family Style, Take Out, American, Bar & Grills, Burgers, Hot Dogs
Alcohol: Wine, Full Bar, Beer