Applebee's Neighborhood Grill & Bar offers a lively casual dining experience combining simple, craveable American fare, classic drinks and local drafts. Now that's Eatin' Good in the Neighborhood.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

RS
Randi S.

04/24/2018

Provided by YPmobile

Waited 5 minutes for waitress to finish conversation with manager and what appeared to be another employee, possibly management. I began videoing the scene (i thought. Turned out video wasnt running) with my phone and they may have noticed because they broke up the party. The waitress then sauntered over and asked if she could help me. I ordered a dessert and then waited 10 minutes before asking for a manager. The 2 young male employees I asked, seemed impositioned to get a manager. One just smirked as he began entering an order on computer and asking me why i wanted a manager. the other went 2 different directions before going after a manager in the back and returning with my dessert that looked like it'd been sitting on the plate most of the 10 minutes I'd been waiting. I told him I didnt want it; i wanted a manager. He left the dessert on a wood handrail and went back to get the manager. I waited for long minutes before deciding I'd just complain to corporate and starting to leave. I stopped to discuss the awful service with fellow patrons (there were very few, it being a monday after 9pm) and while we were talking, the lady manager slowly emerged from the back. She was sorry; she was helping the cook and had to wash her hands is why it took 5-10 minutes to come out of the back to talk to a disgruntled patron. If this Applebees doesnt get new management, they will be closing, and thats a shame but maybe not. Maybe a decent restaurant will open instead in their prime location. That would be great.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: 903-729-8967

TollFree: 888-592-7753

Payment method
amex, discover, master card, visa, debit, cash, company card
AKA

Applebee's Neighborhood Bar & Grill

Applebee's Grill + Bar

Categories
American Restaurants, Bar & Grills, Family Style Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
Other Information

Cuisines: Family Style, Take Out, American, Bar & Grills, Burgers, Hot Dogs

Alcohol: Wine, Full Bar, Beer

Suggest an Edit