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Reviews

10/19/2019

GREAT Customer Service!

Recently, a deer ran into our car, hitting it with a glancing blow. The deer ran off the road, apparently unhurt, or not hurt badly (there was no blood left on the road or car). However, the left end of the flexible bumper was popped off clips around the wheel well, and a proximity sensor was pushed out of its bumper mount. Not wanting to report this to insurance, I hoped the cost to remount the sensor and bumper would be less than our deductible. So, we took the car to L&P.

After their estimator took a look at it, he asked if he could take it back to shop. At this point, it appeared that this was not going to be good...

He brought the car back in about 10 minutes, with the bumper and sensor remounted! When I asked the cost, the answer was a major surprise: "No charge!"

They could easily have charged $100 (or more), and I would have been happy to pay for the quick and effective fix. However, they charged nothing.

NOTE: This is the 4th time we've taken a car to L&P for repair, and every time the experience has been such that we would recommend them to anyone!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 903-723-4847

Phone: 903-723-3574

Services/Products
Brakes
Payment method
master card, visa, discover
Category
Automobile Body Repairing & Painting
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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