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Reviews

JH
Julie H.

07/22/2024

Provided by YP.com

Horrible!!! Horrible!!! Call the BBB!!

Don't use them. Our air conditioner froze up on July 20, 2024. We called them and Meghan picked up and told us someone would come out on July 21, 2024. Between 10-1. A tech came out said he does not have the part. So, we needed to wait til July 22, 2024. We have no air for two days. The temperatures are in 92. I have a small child, two dogs and myself and husband. I have a black metal roof in the month of July. The house is in 91 upstairs and 88 downstairs. We had waited to see if GMS sheetmetal & A/C would let us know about helping my family fixing the problem. My husband had to call them 8 am and again at 9am. We are chasing them down to get the part. We are with no air and not one call. No communication from them. Finally, we get a phone call from Meghan telling us 1-5 pm someone will be by. Meanwhile, the no air spent 10,000 on a brand new Trane Ac unit from them two months ago. No parts available locally. Only in Orlando the part was found. 48 hours with no air!!! There is a part for our AC at PSL. We are being lied too!! We are suffering from heat within our home with our dogs and child. No one is willing to help to call or do anything. I have never had such horrible service. Be ware this is not a honest, caring company. The company doesn't care to take of the issues and dragging out excuses of why!!! My family is in our home hot and sweating because we can not know the truth.
Please think twice before calling this company.

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
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AKA

Gms Sheet Metal And Air Conditioning

Categories
Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties, Major Appliances, Sheet Metal Work
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