The Vetting Zoo
327 Schoolhouse Rd, Palmyra, PA 17078
Reviews
03/22/2022
Provided by YP.comA feral cat adopted our patio as her nursery. Diane worked with us to have all 13 neutered over a two year period. She was flexible in appointments (depending on when we could catch them!) and provided safe, affordable surgeries and vaccines for all the cats. We had no issues after any surgery. Our last visit to The Vetting Zoo was when we finally caught "mom". After their release, 8 of the 13 cats stayed with us. Today they're healthy, happy and safe.
01/09/2019
Provided by YP.comWARNING: So disappointed in this establishment. I had taken my first dog to them and had a positive experience, however my second dogs experience during his neutering was unprofessional and I was
treated very rudely by both the staff and dr Diane ford. I went to pick my dog up from his neuter appointment to find out that they had given him a shot that he already had. I kindly explained to the receptionist that my dog had already received this shot to which was in the inital paperwork given. During this experience, Becky stated kill me now at the front desk while we were trying to get this fiasco sorted out. Becky went to the back and grabbed the initial vet tech to which she continually lied to me stating the paperwork was never given to her. When I told her it was in the folder and she had scanned every paper but one (which was in their records) she then said “oh there was no folder.” But how could there have been no folder if she had all but one paper scanned? The vet tech also stated that if I was going to put up such a “stink about the shot” then she’d pay for it. I told her that I shouldn’t have to pay for a shot that was already administered to my dog and simply missed by the office. The vet tech stormed off and Becky proceeded to tell me that the vet techs tone of voice is “just the way she is.” There is no need for someone to be rude and the vet tech simply gets away with it because “that’s just the way she is.” If I had ever done something like that at my jobs I would’ve been fired. When this situation was brought up to Dr Diane Ford she was both rude and disrespectful and didn’t seem to care how her staff treated myself or others. Word of advice, don’t waste your time going here. There are some very kind ladies but after seeing the blantant ignorance given by Dr Diane Ford, the receptionist Becky, and the original vet tech, I would advise to any pet owner to not leave your dog in their care.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Phone: 717-641-3111
- Payment method
- amex
- Categories
- Veterinarians, Veterinary Clinics & Hospitals, Veterinary Specialty Services