First Federal Bank of Florida

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As with everyone, after Hurricane Michael our lives were a mess. And on top of that, the insurance companies made it worse. After a long struggle with the insurance company and being about completely mentally spent, it was time to deal with the bank. My first interaction was with Ms. Amy Hayes, and I have to say that I immediately felt at ease dealing with her. She was kind, positive and very professional. Even though she was going through the same issues, she was sincere at making mine the priority. The rest of this journey was a much more pleasant experience thanks to her. True professional. Thanks Ms. Amy!!

We have dealt with this bank many times both commercial and personal. We have never had a problem and the staff is very friendly. The staff made all our transactions go very smoothly. We will diffently do business with them I the future.