Waterstone at Jenks

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As one of the reviews already stated, there are a lot of dog feces, but people can't just target the management on this issue. Yes, management needs to stay on top of making sure tenants follow the requirements involving animal feces. However, the tenants are the lazy ones who aren't doing what they are supposed to do. Therefore, management needs to put up cameras or something to find out who's not doing what they are supposed to do. When you pay for your lease you are to sign papers and they tell you that you are required to take responsibility for your animals dropping and if you are caught not picking up after your animals you'll be charged 25 bucks that time. I think they really need to be more strict about this. On the other note about management, they're nice but not as professional as they should be. When I moved in there were a few issues but minor. The vinyl flooring was peeling up in the nook and there was a small black spot in the living room. We called and they took care of it the next day. Nothing is ever perfect! If you are expecting perfection, don't live in an apt complex, because you're bound to run into something you don't quite like. Yes. all apt places are different but you still live around other people that could be a problem for you. Waterstone at Jenks may have some issues but I think you'll find that anywhere.

If I told my best friend about this place I would say it is a nightmare. The management is the worst case of super ego power trip that I have ever encountered. The grounds are full of dog feces, the management is not willing to work with their tenants, the maintenece on the apartments is never done. I lived there for a year and if I didn't change my own air filter it would have never been changed. The grounds are littered. Parking is a nightmare the gate never works. And again, the front office staff has the most atrocious customer service skills I have ever encountered. My advice is outward appearances are not everything. While they look nice on the outside you should be fully aware of what you are walking into when you enter into a lease agreement with these people. I would say you can definitely find nicer places that are more homey in Bay County than these horrendous apartments.

This place is a joke!!! I myself lived at Waterstone at Springfield and had a friend live at Jenks and they are both just a nightmare!!! The origional managment company got fired and the new one is not much better from what I hear.. def. not worth the money or hassel. I wish there was a "0" star to give this stupid place!

May 3, 2011 I only give a 1 star rating because this site doesn't have 0 as a choice. If you are considering leasing at Waterstone at Jenks in Panama City, Florida, you should reconsider and go elsewhere. Waterstone at Jenks Apartments owes me $300. They have been jerking me around since my deposit refund was approved April 6. Our lease states deposit refunds will be available within 15 business days, we’ve been waiting over a month. They wouldn’t return multiple telephone calls and emails, so I went to the office and waited over 45 minutes to be seen. All I came away with is the manager (Cammie Floyd) saying she had called and emailed the home office in Atlanta, and no one knows what happened. Then, I was told the check that was written will have to be cancelled and a new check written. When I requested a tracking number for the “overnight” package, I was told I would have it as soon as she got it. That was five days ago. No tracking number, no calls, no email, and most importantly, still no refund. If I were to owe them $300 for a month, I would be charged an additional $100, they would have evicted me, and then taken me to court.

Now, for the reasons my family and I left Waterstone at Jenks. Around the end of August 2010, we had contacted the management to show them dark discolorations bleeding through the paint on the exterior walls of the bedroom. We were told a painting contractor would have to be called. We didn’t hear anything further. During our move out, we discovered black mold in the master bedroom closet (photos available). The overall construction is poor at best. The walls are thin and you can hear everything you don’t really want to hear from your neighbors (conversations, arguments, dogs, etc.). The paint is very low quality (it wipes off of the wall with a damp paper towel), rock veneer is falling off the outside walls, the exterior doors and frame would not seal, lights would blink on and off, pest control was practically non-existent. Dog owners don’t clean up after their pets and nothing is done about it. When most of the apartments are leased, parking is a major problem, due to there is not enough spaces for one vehicle per apartment, let alone more than one. The dumpster and exercise equipment stays broken more than working. These apartments are extremely overpriced for the crap you have to put up with.

Again, I only hope to spare more people a terrible living experience that you will be financially locked into for a year or longer. Don’t be fooled! The lease agents and brochures are very slick, and will make all sorts of promises for your signature on the lease. My advice is simple: STAY AWAY!!!