Baldev Singh Sandhu, MD

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I had a laser treatment done by Dr Sandhu due to hyperpigmentation of my skin. The dark areas are now very much faded and over all my skin feels smoother and I feel great. He was kind and professional and the staff was knowledgeable and friendly.

I had an IPL laser treatment and was burned badly due to gross negligence. I was never informed of the risks of the procedure nor signed a consent form. A patch test was never done. The procedure was also done on the highest setting the first time it was administered. The procedure an aesthetician, and not the physician, Dr. Sandhu. In the state of NJ, only a physician is legally allowed to use a laser on patients. During my procedure, I told Shannon that I was in extreme pain, but she ignored me and said that it was necessary to continue with additional passes of the laser to get the best results. The next morning, I woke up to facial burns all over the top of my head. Dr. Sandhu ADMITTED that it was HIS fault, however, he never even offered to refund me for the procedure. I had to ask for my money back, and it took over 2 weeks to get a refund.

Dr. Sandhu told me to allow my burns to heal on their own. My skin was still quite red, and there were holes in my skin. Something didn’t seem right, so I visited a dermatologist, who told me that I needed to apply silver sulfadiazine and zinc oxide to my burns. Within four days, my skin healed better than it had in the 2 weeks that Dr. Sandhu told me to do nothing. I went to see Dr. Sandhu again four days later for a follow-up, and he said that my skin was healing amazingly fast. He said he was going to place me on hydroquinone 8% for all the dark spots on my face. He asked me to return 2 hours later to pick up the product, but when I was already in the parking lot of the medspa, I received a call that the wrong product had been delivered to his office and to come back at a later date to pick up the product. Dr. Sandhu always had a nonchalant, “I don’t care” attitude about my face injury, and even told me on the phone that I was making a big deal over nothing—that his other clients have suffered worse and didn’t get as upset as I did. He even to hung the phone up on me I asked when and how to obtain the hydroquinone.