D&R Heating & Cooling
1807 Staunton Tpke, Parkersburg, WV 26104
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Find ProsReviews
12/14/2018
Provided by YP.comGreat family owned business. Honest and dependable! 24 Hour Round the Clock Service! Quality work!
10/12/2014
Provided by YP.comI had heard mixed opinions about this outfit but I decided to take a chance. Employed D&R for repair of a heat pump. First crew spent about 40 minutes on it and said they had found the issue, but I needed to order a part. They didn't put the housing back together but I didn't think much of it because they would be coming back. The follow-up was from a different service tech who was there less than 10 minutes before informing me that they had misdiagnosed the problem. The repair he said I would need was well above what I could afford. He left and didn't bother to put the housing back together even though I made it clear I didn't have the money for more work - very unprofessional. I then called and told them that I didn't think I should get billed for two hrs of service when the second hour was unnecessary and nothing was really done (and was completely due to their own mistake). I was told that someone would call me to discuss it but I was never contacted. Now I am getting bills for two hrs of labor. I will not pay for the second hr and they can sue me for all I care - I don't have anything to take so the jokes on them. PROVIDER NOT RECOMMENDED.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Services/Products
- Commercial Services Heat Pumps Humidifiers Residential Services Sales
- Brands
- Bryant, http://dandrhvac.com/
- Payment method
- amex, discover, master card, visa, cash, check, financing available
- AKA
D&R Heating & Cooling, LLC
- Other Link
- Other Emails
- Categories
- Heat Pumps, Air Cleaning & Purifying Equipment, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Heating, Ventilating & Air Conditioning Engineers