Kaiser Permanente Pasadena Medical Offices

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Dr. Chomchuensawat and Brianna Rankin LVN were both caring, helpful and thorough. i was very happy with the excellent 5-Star care that I received from both of them. Thank you!

When you are ill, you need such experience as I had today. Thank you KP for your services and professionalism.

Dear KP doctors and health providers,

I hope this email finds you well. I wanted to take a moment to express my deepest gratitude for the exceptional care and service I received during my recent visit to your facility(KP Pasadena). From the very beginning, I was met with a level of respect, politeness, and patience that truly exceeded my expectations.
Starting with the individual who helped me set up the appointment on the phone, to the warm reception I received upon arriving at the facility, and finally, to the doctors and nurses who provided me with the necessary care and attention – every step of the way, I felt like a valued individual.
I am particularly appreciative of the patience extended to me, considering my degree of hearing impairment. It can often be challenging to communicate effectively, but your team's willingness to accommodate and make me feel understood was truly heartwarming.
The emotional comfort I experienced throughout my time with your facility was unparalleled. I genuinely felt like I was receiving VIP service, something I did not expect from a medical institution. Your team's dedication and commitment to patient care shine brightly, and I left with complete confidence that I was in capable hands.
Though I have never been one to enjoy doctor visits, your facility has managed to change my perspective entirely. Each time I've needed help, your team has not only provided excellent medical attention but also created an environment that leaves me feeling satisfied and comforted.
Please extend my heartfelt thanks to all the individuals who played a role in my care, from the administrative staff to the medical professionals. Your dedication to your patients is truly admirable and greatly appreciated.
Once again, thank you for your remarkable care and service. I am sincerely grateful for the positive experience I had at your facility. Please continue your incredible work, as it undoubtedly makes a significant impact on the lives of your patients.

Exceptional care from all members of the Kaiser permanente team. They were all so courteous, patient, thoughtful, thorough, caring, and kind. Everything ran so smoothly, that it went well above and beyond my expectations. I felt personally taken care of and lucky to be a member of Kaiser Permanente. Please keep up the great work!!