Emerald Pointe Apartments

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CLOSED NOW - Opens at 8:30am

This place is absolutely horrible, they tow your car when you're not even parked in a reserved horrible roaches horrible fleas people start playing rap music at 8 o'clock in the morning maintenance never fixes anything and the people that run this place are a freaking joke I do not recommend this place to anybody

All I can say is WHAT A JOKE!!!! First of all it is called Emerald Pointe and the complex is ORANGE!!!! Yes ORANGE!! After living there for 3 years I was told I needed to re apply via new application if I wanted to sign another lease...really..??? They also raised my rent due to market value..Let's break it down, the apartmenta are freaking ORANGE, the pools have not been open ALL summer and they are a nice shade of toxic green, businesses around are closing down not opening up, any given day I am asked if I want to buy crack, meth or weed, it takes an act of Congress to get things fixed, you would swear there was a police sub station on the property because the police are ALWAYS THERE, the cockraoches have taken over..the list goes on. In short if you want to live amongst dope dealers, cockraoches, broken pipes, mold and FILTH this is the place for you!!

HORRIBLE HORRIBLE HORRIBLE!! RENTERS BEWARE!! Do not stay or sign Lease!!! My daughter signed a lease almost a month ago and nearly paid a little over a grand for all the fees, including: Application fee, first time renters fee, first month and deposit! She isn't even living in her apartment due to A HORRIBLE ROACH INFESTATION! She has a pipe in the wall under the kitchen sink where the sewage pipe is and apparently their harboring there, DISGUSTING!...She works all day and has been battling this situation going on over a month! She called the City health inspector out and the complex was mandated to exterminate, but who really knows If they did or if that's what their telling her!! Every time she goes by the apartment to check on things and get mail roaches are all over w/ absolutely no food in the place I can only imagine if she did have food!! She's so sick and tired so now her only option is to break her Lease which requires a 60 day notice which is an additional 1,400 for all fees. In the lease it says she can get out if she contest and sends them two typed up letters stating things still aren't right which she has, still NOTHING HAS BEEN DONE! Every time she calls the management they are inadequate, give her different stories, and have absolutely no concern to fix any of her problems! This is absolutely ridiculous and horrible inadequate customer service!! I wouldn't stay or deal with any Scenic Property Group apartments or any of their staff, DON'T DO IT, DON'T GET INTO A MONEY PIT!! This has been a tough lesson and costly one at that! IF YOU GO AND LOOK ASK TO SEE THE ACTUAL APARTMENT YOU'LL BE LIVING IN AND NOT THE MODEL APARTMENT!!(as of course it'll be in perfect condition!!) Everyone works hard for their money and to just act like your another number or totally ignore you I give them 5 NEGATIVE STARS---WHICH I HAD TO GIVE 1 star to leave a review!! FYI~after speaking with her neighbors, one had mildew that was all in the bathroom and had already deteriorated the wall, WHAT A DISASTER AND HEALTH CONCERN!! This company doesn't care and is only out to make money for themselves!! The Property Manager can never be reached as she's in AUSTIN! Probably living the High Life off of everybody's hard earned money!

Worst place to live at only been here for 3 months, and lets just it's noisy, maintenance sucks and rude. They painted over dust and did temporary fix ups.They have serious pest issues, plp drive through the parking lot all fast. My daughter naps are constantly being interupted. Please stay away from these apartments.

1. Maintance sucks....i have tried three months to get wholes in my ceilings. fixed still not... thid is not a children oriented place or family.. people still and do drugs ever where... there's drugs that layvaround and what kind drugs I'm talking about kush bags wich are senthetic weed and blunt wrappers.. people are disrespectful ... the owners are rude as can be... ppl blare music kids stay out after dark... i have hsd enough and I'm close to reporting this place

THESE APTS ARE THE WORST EVER!!! THE EMPLOYEES TOO!!! THE MANAGER HUNG UP ON ME AND WHEN I CALLED BACK SHE WOULDNT GET ON THE PHONE! IVE BEEN TELLING THEM ABOUT MY RAT PROBLEM FOR ABOUT A MONTH NOW AND THEY STILL TIL THIS DAY HAVENT DONE ANYTHING ABOUT IT! BRING BACK MELISSA PLEASE! AND I PAY MY RENT ON TIME AND STILL CANT GET NO DANG HELP! I WOULD NEVER EVER REFER ANYONE HERE AND I REGRET REFERRING MY FRIEND! GET NEW PEOPLE WHO ACTUALLY CARE ABOUT THEIR RESIDENTS!!

The ppl who work here are the rudest laziest ppl ever they take advantage of everyone who works there! Don't have a baby if your moving out because they won't care that you are in the hospital with your newborn if your key id late they'll make u pay big time