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Reviews

CA
Christina A.

02/16/2015

Provided by YPmobile
BAD FOOD AND SERVICE NOT GOOD

On Saturday February 14th me and two other people had stopped in although we have never been there before,as soon as soon as we sat down we were not given chips and salsa until after ten minutes of being there. I ordered a margarita n here come the gnats flying around my glass I had to down it as to make sure they would not end up in my glass! Then the did came and my chimichanga meal was no meal I would ever eat I took a couple bites and the beef tasted spoiled but I thought maybe my taste was a little off from the margarita so I boxed it up and took it home. Some cheese dip was also ordered they brought it out and the Snell was bad and it was pasty as well that was the same sauce that was poured over my chimichanga.I did not complain or anything but they will not be getting or money anymore. On the drive home my stomach started to feel queasy and I have been feeling nauseated since then it's the 16th today. I hope this sick feeling passes soon!!!

JV
Juan V.

02/25/2014

Provided by YP.com

I was there Saturday afternoon, 02/22/2014 with my family. We have not had any major issues, but I did notice a bit of their food later in the evening not being fresh, which should have sent up a red flag. The rice was crunchy and old, the beans were a little odd and my wife mentioned her menudo was thick and pasty, all signs of food not made fresh. Nevertheless, my 2 year old son, my wife and myself have not been able to hold our food since. Along with nauseau, upset stomach and repeated visits to the toilet. Luis Leon is the manager on hand today and I will call him to complain about this and see if I can at least get my money back for this bad food we received. I am just happy we are all recouping from this slowly and it did not lead us to the ER. Because of this, I will not return, even though their service is much better early in the mornings on weekends. Well, I attempted to speak to the Manager/owner Luis Leon, according to Jessica, a relative and waitress/supervisor at the restaurant, he was not in both times I called today. After a rather rude intro on her part, I was basically forced to let her know what happened, so that she can relay the message. This girl immediately starting accusing me of lying about the whole thing, before I was even done with my story. She went off about how people always call to complain and make threats about sueing and they just lie about it. She then asks me if I can prove it, did I go to the ER, do I have medical bills that need to be covered, and not in a nice way. She is basically taunting an accusation that I have these things and that I just want money. I then begin to raise my voice at her because she keeps interrupting me before I even start, then I start to yell, while she is yelling back again. She will just not listen at all. Not one single word is getting through to her. After about ten minutes or so of her accusations and me trying to start the story, she apologizes? Does she think it has merit now? Finally, I was able to tell my story to let her know that we actually loved this place and we thought we had found a nice mexican restaurant in our area and that they needed to do something about their evening service, because in the mornings it is excellent. But because of her behavior and knowing that I now know who this nice young pretty girl is, she is rotten and ugly from the inside. We will not return and because I feel that my point did not get across nor my concern will get addressed, I have no other option but to contact DHHS. Which was my next phone call only to receive a voicemail. Next step is to send a formal complaint online. Thanks a bunch Jessica, as I told you...I was going right about this whole thing and you went completely left.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Payment method
amex, mastercard, all major credit cards, discover, visa
Price Range
$
Categories
Mexican Restaurants, Restaurants
Other Information

Parking: Free

Wheelchair Accessible: Yes

Cuisines: Mexican, Latin American

Alcohol: Beer

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