Ultimate Textile is a provider of textile products located in Paterson, N.J. The company s classic collection includes basic and spun and check and stripe polyester fabrics. It also provides classic and metro band napkins. Ultimate Textile s selection of damasks includes Melrose, Saxony, Somerset, Kenya and Miranda. The company offers a variety of chizel, concerto, contessa, Harlow napkins, table linens and accessories. It additionally provides a range of laces, including Harrington and Scarborough. Ultimate Textile offers an online option to buy fabrics in various colors, styles and sizes.
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Reviews

04/14/2020

HORRIBLE CUSTOMER SERVICE!!! DO NOT USE THIS COMPANY!

Absolutely horrible customer service!! I will NEVER use this company again, and will warn anyone who inquires about them. I placed an order through Amazon Prime. Order arrived on time, however, quality was inferior and I couldn't use the tablecloth for what I needed it for. Upon requesting a return, I saw that I would then be responsible for return shipping as well. I wasn't happy, since I'm an Amazon prime member, but after NO RESPONSE to my email inquiry regarding the return shipping fees, I paid the $11 in shipping myself. Once I received my refund, I noticed that this company removed an ADDITIONAL 20%!! I emailed to inquire what the reduction was for and I was told that it is a restocking fee. This company placed a 20% restocking fee on a small tablecloth that they packed by shoving it into a clear plastic garbage bag and calling it eco-friendly by saving on packaging materials. I am appalled by their means to collect whatever money they can on returned products. They should be embarrassed...this business will not last this way!

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 973-523-5460

TollFree: 800-258-8475

TollFree: 800-567-4451

Payment method
visa
Neighborhoods
Little Lima, Downtown Paterson
AKA

Ultimate-Visual Textile

Categories
Linens-Wholesale & Manufacturers, Home Furnishings, Textiles
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