American Chimney Sweeps Inc
61 Pulaski St, Peabody, MA 01960
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10/27/2016
Provided by YP.comI had them install a pellet stove in my house. They were on time and did a wonderful job. The two technicians were clean and polite and knowledgeable. 8 received a call from the office a few days later asking how my stove was running and if I was happy with the job. Extremely professional staff
07/21/2014
Provided by YP.comABSOLUTELY HORRENDOUS COMPANY!!!
The guy they sent to my house couldn't figure out how to remove by wood burning stove, never did, and told me he swept the flue "up through the stove" which I know is a 100% impossibility.
They never cleaned my other flue for the oil burner "because they didn't have time."
I called, told them I wasn't satisfied because the person they sent never cleaned the stove flue or the oil flue. They literally provided NO service at all. They never cleaned a thing.
I refused to pay their bill until they actually rendered a service, and they went and reported the unpaid bill to the credit bureaus to hurt my credit score. These people are literally the scum of the earth.
04/04/2012
Provided by YP.comDo not use this company for any chimney work. Last fall caledl American Chimney Sweeps to quote to repair my chimney. Once the weather got nice this year called to arrange for the repairs. Sent $1000 deposit to lock in the service. They cancelled twice. Today they showed up and told me that two workers called in sick and that they can only set-up. Then they looked at the chimney and told me that the quote of $2900 didnot include the actual removal and repair of the damage area on the top of the chimney. I told them to return the deposit and leave my property.
Very unprofessional company.
My family has been in business in Marblehead for 47 years and would never treat a customer this way.
Totally disappointed.
Never use services from this company.. ever....
In the fall of 2011 American Chimney Sweeps, Inc. quoted a chimney tuck-point in Marblehead, to be done in the spring when weather permitted. We had to move the appointment once due to inclement weather. The second time we had to move the appointment because the employee’s whose job it was out for an extended period due to an injured back. The day the job was scheduled we had to send two different employees since we still had an employee out with a bad back and another had called out sick. At this time we determined that it would be better to rebuild the top couple of feet of the chimney instead of tuck pointing, as originally quoted. The rebuild could not have been done for the same price. The customer was not happy. We removed our equipment from his yard and mailed a check to return him his deposit the same day.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 978-532-7806
- Payment method
- mastercard, amex, visa, discover
- Neighborhood
- Proctor
- Other Link
- Categories
- Chimney Cleaning, Air Duct Cleaning, Chimney Contractors, Fireplace Equipment, Fireplaces, Heating Stoves, Stoves-Wood, Coal, Pellet, Etc-Retail, Ventilation Cleaning