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Reviews

RR
Review R.

10/17/2016

Provided by YP.com

they did as they quoted however customer service was not great. instead of scheduling and then rescheduling if needed they simply claimed they could not schedule until the day before due to potential rain which was not in the schedule. They left somewhat of a mess. I had 5 or so pieces of old wood the size of my arm they walked by and left. While working they simply went out back without letting me know I have a dog and if he was outside he could've got out. lastly the fascia they put up was white. like the contract said but when I asked what to use to paint it the installer could not tell me. following this all I receive an email saying how they thought they did such a nice job and would like to leave a sign out when they come by to pick up the check. I simply said ok I'll leave the check in the mail box. they emailed me back saying what about the sign and got my name wrong...clearly don't read through their emails before sending them. I wrote them an email explaining thisall and distinctly wrote I need to clean up the wood this weekend. their response was 1. she deals with alot of people hence the name issue. again just read through the email it is not an internal email. 2. they would've sent someone out to clean up the mess. Funny they said this cause they still had time to but decider not to read the email close enough to realize I did not pick it up. 3. they claimed they went out back without asking cause I had a newborn. yet they rang the bell and knocked earlier in the day. also they mentioned they could hear the dog barking. 4. they told me that their worker was simply an installer and not a painter. ok this is reasonable but if they deal with pvc fascia daily they shoukd know a little more about typical questions like what do I use to paint. I can let this slide. if this was all it would've been 4 stars since I feel five is exceptional services. long story short the job was installed right but they did not clean up as well as I hoped like the contract said.

H
happilydrynow

05/09/2011

Provided by YP.com
Outstanding company. With a n...

Outstanding company. With a new low-slope roof and new skylights we no longer have leaking. They did a fantastic job inside and out, and we have a beautifully finished room that we no longer have to worry about getting wet from either rain or snow storms. Very thorough, prompt and neat, and for a very fair price! We highly recommend Len Gibely Contractors!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 978-531-9304

Payment method
master card, visa
Neighborhood
Peabody Town Center
Categories
Roofing Contractors, Siding Contractors
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