Pearl River Automotive

Write a Review845-620-0625

CLOSED NOW - Opens atTomorrow 8:00am

I've been a satisfied customer for over 15 years. John, James and the rest of the crew are truly master mechanics. No wonder you often see classic cars from the 1950s and 1960s parked in their lot. If the owners of vintage cars trust Pearl River Automotive with their "babies", then you can trust these professionals to do the right thing for your daily driver. Wish I could give them 6 stars for the times they've kept my old car rolling!

Live out of area,recommended by my daughter.John has good prices with great work.Shop very clean and shows in his work.

Very unhappy with their service, overcharging and sloppy work. Arrogant attitude, overcharges and makes up stories and excuses when the car is not fixed correctly the first time. Did not evaluate the problem properly. My car was shutting down when I stopped or came to a stop. Called John, he had my car towed in. He said it was the alternator and replaced it for $478 plus towing costs. Picked up the car and the next day the same exact problem happened, it shut down when I came to a stop. Called the owner, John and for the second time he sends a tow truck from a tow service company, which he also gets a kick back and towed my car in for a second time. He misdiagnosed the real problem it was the battery which had to be replaced. The alternator did not have to be replaced. You would think he would adjust the pricing slightly due to replacing the alternator unnecessarily. Nope, high retail price for the battery, plus a high service charge to install it and a 'second' tow charge.

This shop is the cleanest shop I have ever seen! It is meticulous as is John and Jame's service! I had a family emergency and of out of state move during the time that John and James had my car. They were so gracious to help me while I had to extend my pick up date! Their work matched their service as well. This is a quality shop with an outstanding owner and staff! You can't find businesses with the personal touch anymore. Pearl is the exception!