7-Eleven

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ON 8/16/2012 I WENT INTO ONE OF YOUR 7-11 STORES LOCATED ON PEMBROKE RD AND PALM AVE IN PEMBROKE PINES, FL AT AROUND 8/8:10AM. I PURCHASED A COUPLE OF ITEMS, ONE OF THOSE ITEMS BEING A CHOBANI GREEK YOGART FROM A REFRIGERATED SECTION IN THE STORE. WHEN I GOT TO WORK AND WAS READY TO EAT MY YOGURT I OPENED IT AND THE SMELL WAS OVERWHELMING, IY WAS INDESCRIBABLE HOW BAD IT SMELLED AND THE YOGURT HAD NOW TURNED INTO A BIG HARD CLUMP OF YOGURT. I THEN LOOKED AT THE EXPIRATION DATE AND IT WAS DATED 8/3/2012 WHICH MEANS IT WAS 13 DAYS OVER EXPIRED. I THEN DECIDED TO CALL THE STORE AND SPOKE TO A LISA THE STORE MANAGER, SHE ONLY MADE ME FEEL LIKE I WAS TRYING TO GET SOMETHING OVER ON THEM FOR A 2 DOLLAR YOGURT AND HER SUGGESTION TO ME WAS TO RETURN TO THE STORE WITH AN OPENED YOGURT. AFTER THE FACT THAT I HAD TOLD HER I WAS ALREADY AT WORK AND I DONT GET OUT TILL 5:30PM. I ADVISED HER TO PLEASE LOOK AT THE REMAINING YOGURTS AND SHE CONFIRMED THAT THERE WERE THREE OTHER EXPIRED YOGURTS ON THE SHELF. I EXPLAINED WHY I COULDNT RETURN THE YOGURT BECAUSE I WAS AT WORK AND SHE STIL INSISTED THAT I CARRY THIS YOGURT AROUND. I AM A FREQUENT CUSTOMER AT THIS 7-11 STORE, I GO ALL THE TIME WITH MY KIDS. I DID NOT APPRECIATE HOW I WAS TREATED FOR SOMETHING THAT COULD HAVE POTENTIALLY HARMED MY HEALTH. LISA WAS RUDE AND NOT CUSTOMER FRIENDLY, SHE HUNG UP ON ME. I HAD TO CALL THE STORE NUMBEROUS TIMES JUST TO GET HER NAME WHICH SHE WAS TRYING TO AVOID GIVING OUT. I AM A VERY UNSATISFIED CUSTOMER, LERNE SANTANA THANK YOU.