mattresses & More

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The service was great starting out. Once I brought the bed home I realized the bed I was sold was a bust. I purchased a completed bed set. After the first month, the feet of the platform bed began to fall out of place never staying place causing the bed to fall in the middle of the night and to be lopsided. Right away I called, after about three days someone came and said they'd fixed the issue. The next day the bed fell again, feeling annoyed, I called again why couldn't the get this right it's a bed that they sell. Once again they sent someone out claiming to fix the issue and a day or so later the bed fell again. I purchased the bed in October/November 2014 I have been dealing with this issue. The worst part of all of this is that the bed was purchased for my elderly mom. She is constantly losing sleep and getting scared in the middle of the night when the bed falls. I'm extremely disappointed and this is not what I expect from any business much less a family owned business. A few days ago I called again it has been four days and they still haven't come. Ughhhhhh ver frustrated and sleepless customer.

Exceptional customer service!!! Very friendly, kind, & helpful!! I recommend everyone to shop with Mattress & More for your next mattress purchase!!