Mizell Barbara J DMD PA

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CLOSED NOW - Opens at 8:30am

I went to see this dentist at the end of September. I paid with cash even though I had insurance I was told my insurance would not cover my visit. I called my insurance, they did cover the visit. I called the office over the course of 2 months trying to recover my money. I was told my insurance did not pay by the staff, I let it go. 8 months later I get a letter saying to update my personal info, my account had a credit on it. I think great! Finally my money, upon visiting the office seeking my refund I was told they were "all out of checks could I come back later" so Monday I return . When I walk in I am told "this is an omen the girl who has the checks called out I can't give you the money today" . Now I am furious, why wouldn't you call someone and let them know not to waste their time, and gas? She clearly expected me she held my letter up as I walked in the door. I do not expect to get the money owed to me ever honestly, I should ask the tooth fairy. Do not use this Dentist.

Rude office staff. Wait time, with an appointment, is often 45mins - 1 hour.



Every six months they have a new dental hygienist, which might suggest job dissatisfaction.



Twice I've paid my balance in full, at time of service, only later to receive a smaller bill for the same service. The latest was for $25...nominal enough that they know you can pay it and if you challenge them, they threaten "YOU WILL BE SENT TO COLLECTIONS AND CREDIT BUREAU." Yep, they write their letters and emails in all caps, complete with poor grammar and sentence structure. Note that the letter states they are going to send ME to collections, not my account. I guess that sounds more threatening.



Someone mentioned two waiting areas....that's because they always have a screaming, unkept, unruly, child in the building (not that a separate waiting area helps). The doctor accepts medicaid if that's a plus for you.

We were able to get an appointment within a week because of a painful tooth my daughter had. When we arrived, the office is actually a remodeled home. Limited parking was available. We were briefly greeted and handed paperwork when we entered. The waiting room had limited seating. We were called back in less than 10 minutes. Our visit took approximately one hour for cleaning and x-ray. We were under the impression that my 7 year-old daughter would have the work done for a filling/crown, but she was referred to a pediatric dentist for sedation, because she is anxious (but not resistant/combative). The hygienist we worked with was very attentive and friendly, my daughter enjoyed the visit and smiled the whole time. We only saw Dr. Mizell long enough to say she was referring us, so I really can't rate HER, but the rest of the staff was great. The office itself seems to be a work in progress-- while some parts look new, other were in need of aesthetic repair. There was also a DOG behind the reception desk, in a kennel, just FYI for anyone allergic!

I am satisfied enough to Dr. Mizell's office with my children again in the future.

She is the worst dentist I have ever gone to. She likes to take short cuts because she does not have the time or the staff to run this office. It is not clean, the wait time is ridiculous and I had more problems when I left then what I came in with. I wish I would have read all the bad reviews she has and gone somewhere else!

Do not go here. I've been calling and calling trying to re-make an appointment for 3 weeks after they called to cancel mine two times before that because the dentist is taking a "day off." Ridiculous. Plus, she is not very nice.

This is the worst dentist I've ever been to. Dr. Mizell took two hours to see me on my first visit, just to tell me I need to come back three weeks from then to see her again because it was too close to closing time. The most recent time I went, today, I noticed a needle on the floor. The dental assistant picked up the needle and started to wipe it off with a sanitizing wipe and sat it on the tray for the dentist to use. After asking her if she was going to use a used needle on me, she said "No." and threw it in the trash. To make it worse, Dr. Mizell took a huge chunk of skin out of my cheek when the drill slipped and caught my cheek and upper gums during a filling. During that same filling, she drilled a hole straight through my tooth and cracked it in half. I had to get a filling on the front of my tooth as well, and she refused to give me more Novocaine when it wore off because she took so long to do one filling. Her dental assistant had to re-do my filling about 8 times before she got it right, and then proceeded to call Dr. Mizell into the room to do it herself. When I was in severe pain afterwards, the dentist refused to see me again for another week and wouldn't prescribe me any medicine. These people are EXTREMELY unprofessional and inexperienced. I will NEVER see this doctor again.

THIS DENTIST & STAFF HAS HELPED MY HUSBAND ALLOT...HE HAD AN UNFORTUNANT ACCIDENT AND ALMOST NO-1 WOULD TAKE THE INSURANCE...THEY WELCOMED US WITH OPENED ARMS & WENT THE EXTRA STEP TO MAKE SURE MY HUSBAND WAS TAKEN CARE OF...AND THE WONDERFUL LADY MRS. CARMEN THAT WORKS THE FRONT DESK, IS SUCH A CARING PERSON AND HAS DEFFINATLY WENT WAY OUT OF HER WAY TO DO EVERY THING SHE COULD TO HELP MAKE A BAD SITUATION ALLOT BETTER..THANK YALL SO MUCH..GOD BLESS....

PS.I WOULD DEFFINATLY RECCOMEND THIS DENTIST TO EVERY-ONE..I HAVE ALREADY REFERED FRIENDS AND FAMILY THERE...

This office is unprofessional and is uncaring on how they treat kids. I had to wait months before appointments for my children and then myself, all to be told my insurance is no longer accepted. Pass this dentist by and do yourself a favor.