Addiction Recovery Center at Carle Health Proctor Hospital

Write a Review309-691-1055

OPEN NOW - Open 24 Hours

Go anywhere else. They have one doctor take care of all four floors and the emergency room. Completely unorganized. "Dust Bunnies" throughout the room everyday. You have to keep track of your own medication and what times you receive them otherwise forget about getting them. Don't push the nurse call button, even though they tell you do if you need something, it just annoys them. Complete lack of communication between staff. Most unprofessional place I have been. Make no mistake, there are some good people there, but they are too few to make up for the rest.

They discharged my mom under protest. We told them she was sick. They said her only problem was a torn tendon and proceeded to tell us that she "might" have to self pay if she stayed. Fact is she had a right to stay and have a Medicare evaluation. Another fact is she had MRSA in her bladder and was septic. The 29,000 white count should have been a HUGE red flag. Three days later she was in ICU at a different hospital in critical condition. A local orthopedist checked her hip and said it was fine.....the pain was because of the MRSA.

Very professional. They really helped me with my CPAP. The respiratory therapists are the best. Our family uses this company for all of our medical equipment needs. My dad has oxygen at home. The delivery drivers are always on time, no waiting. They even have same day service!