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Reviews

05/20/2014

Terrible customer service, long wait times

I have never waited so long for an exam in my life. They shuffled me around for 2 1/2 hours, back and forth between different exam rooms and the waiting room. Finally, I got frustrated and left. Who can afford to take that kind of time away from work? The rest of the waiting room was filled with older people. If that's the clientele they are accustomed to serving, I guess they have no respect for a working person's time. I had to make an appointment to go back and finish the exam another day so insurance would cover. That appointment took another 60 minutes! While I was waiting, the nurses were gathered around their station laughing and joking as though they had all the time in the world. I will never go back!

More Business Info

Hours
Regular Hours
Mon - Fri:
SunClosed
Payment method
visa, mastercard, all major credit cards, discover, check, debit, insurance
Categories
Physicians & Surgeons, Ophthalmology, Contact Lenses, Laser Vision Correction, Opticians, Optometrists
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