iCanHelp!

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iCanHelp! is a Macintosh centric technical support business servicing the Brainerd Lakes and surrounding areas in central Minnesota. iCanHelp! can assist customers with almost everything Apple, technical support for your MacBook, Mac Pro, Power Mac G5 and so on, as well as your iPod, iPhone and iPad. iCanHelp! specializes in computer repair and upgrades. Hard Drive replacements, data transfers, and backup strategy consultations are just the beginning of the services I offer. Insuring the safety of your files and work is the number one priority when working on your system. With many years of experience working for Apple Inc. you can be secure in the knowledge you are being assisted by a professional technician with excellent customer skills.

Office Tech Support and TrainingDo you need to streamline your office network or have several systems that have not had any maintenance performed in months, if not years? It is important not to let systems go until it is to late to fix issues.Many offices rely on over taxed networks, have inefficient backup systems, and have too many systems that reduce overall productivity needlessly.Some of the easiest fixes can be implemented in just a couple hours but can save many more work hours as a result. Every office, whether it has 3 Macs or 50 Macs most likely has some inefficiency that can impede overall workflow.Many small businesses could benefit from employee training on day to day maintenance and upkeep of each user’s system. A couple hours of training can prevent many hours of downtime if your employee is educated on the small symptoms that can lead to big problems.

Timely Service & Turn Around TimeI know how dependant we have all become on our computers and support equipment, with that in mind I am dedicated to fixing or finding a work around for you in the least amount of time. When it comes to getting an appointment I will do my best to return your call in a timely manner and schedule an appointment with you. If your computer requires a repair I strive to get repairs done within 48 hours, of course based on parts availability.My regular business hours are from 9 am to 6 pm.Any problems you have that are not time sensative will be scheduled in the next available appointment. The latest I will schedule an appointment without considering it after hours is 7 PM.

Computer UpgradesiCanHelp! offers a wide array of computer upgrades, anything from upgrading your Hard Drive in order to give you more room to store pictures, music and movies, to RAM which lets you run more applications at the same time. Perhaps you may be wanting a 2nd or even 3rd monitor for your workflow needs, in which case you would likely need an additional video card installed in your system. Whether you need one of the above options, Bluetooth capabilities, Wifi or a faster more capable Optical Disc Drive, call me in order to discuss all you upgrading options.