Finkelstein Eye Associates

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I had a terrible experience in the Finkelstein Eye Associates. We think our 2.5-year old son might have cross eyes. His pediatrician referred him to the Finkelstein Eye Associates. I called them to make an appointment and confirmed with them especially if they could do the physical exam, i.e. dilation. They told me yes since they even do this to newborns. They had a super busy schedule, and we waited more than a month before our appointment.

We waited about half hour before we saw the doctor, a middle age guy probably called Fokes. He checked my son's eyes simply and then decided to do dilation. Then we waited more than 30 minutes after they gave my son eye drops. The nurses took my son to an equipment and asked him to put his chin on the platform. My son obviously does not know how. They nurses gave up after 1 minute. Then they asked us to wait for 10 minutes before the doctor could come. But we actually wait about 40 minutes. The doctor looked very tired when he showed up. He tried to let my son look at some light through a glass. My son is not used to looking this way. The doctor casually tried 4 times, and then I told he could not do this tests for my son. He said he would refer me to another pediatrician who is also an eye specialist. I asked him if he is sure my son can have the test well there. He said no, but it has a better chance. I tried to ask the doctor's name, but they said the doctor would call me for an appointment.

I drove 1 hour back and forth and stayed there for 2.5 hours, but ended with nothing. My son did not cry. But they just did not have a good way to let my son corporate. I felt really disappointing with my experience in this office, and I will not recommend this doctor to anybody who is 2-3 years old.