Enso Nails & Spa
15424 Fm 1825 Ste 210, Pflugerville, TX 78660
Reviews
03/11/2019
Provided by YP.comSuch a waste of money. I got my eyelashes done yesterday and 3 fell off the same day. I normally read reviews and am very disappointed I didn't. Please go elsewhere! This place is horrible. And the lady running it at the front is extremely rude! Will never go back. Also they lied about their pricing. I threw my money away.
03/27/2018
Provided by YP.comRandomly stumbled upon this salon when my usual was closed on a Sunday morning. I am so glad because they were so friendly, accommodating and David did a great job. I showed them a picture of what I wanted and that's exactly what I got. The salon is super clean and nicely decorate, it even has a cute garden area with a foundation. This is the best I've been to in Pflugerville! I can't wait to go back :)
07/19/2011
Provided by YP.comI went in for a mani/pedi and the pedi was as it had always been- fantastic. I got the mani with the gel polish that they said would last 2 weeks. Not 5 days later, the polish was peeling from my fingers. The manicurist cut my cuticles and it was bleeding and there was blood underneath the polish.
I went back to ask for a refund and was told that if I was unhappy that I was not welcome in their salon. The service manager told me I had bad cuticles and that they did a perfect job. She said they only warranty their nail polish for 48 hours and so DON'T BELIEVE THEM WHEN THEY SAY IT WILL LAST 2 WEEKS. She was incredibly horrible at customer service and I told her that. I walked out saying that I'd never be back.
I tried calling once to complain to the store owner only to find that the lady I spoke with in person was also the store owner. She said that she "didn't want people who look like me in the store ever again" and if I called ever again she would call the police and report my number. Wow.
WORST CUSTOMER SERVICE EXPERIENCE EVER
01/24/2013
Provided by YP.comCRAZY PEOPLE: THEY PHYSICALLY ATTACHED ME & BITE ME!! THEN LIED TO POLICE!!
I went to Enso nail shop for the first time as I was referred by a friend. NEVER GO TO THE PLACE!! THEY ARE ATTACKERS, RUDE, VIOLENT, and act like THUGS! I felt like i was in a factory, all they care about is money. The staff member Kim i believe performed my service was rushing so much that when she started my eyebrow wax it was clear she did not listen to what I had requested and then accused my eye brows of not being able to go in the original shape requested. I continued to ask for assistance and she then became vulgar and let me know she has been doing this for over 20 years. I replied with the fact that i had my eye brows for over 30 years. Needless to say no manager came to assist and she walked off and left me in the chair yelling names. She then stated I was a thief because I wanted her to finish the service that she refused. She also called me a haggler.
When i walked to the front door she was blocking it yelling obscenities in another language other than English and a little girl who worked there was on the phone with the police lying stating she was scared for her life and i was trying to attack them. I became terrified at their actions and tried to give them my information. However, they were outlandish. I then walked towards the door where the manager Andy finally decided to step in. He a big bully and became violent. I picked out my cell phone and called a friend for assistance, as I became scared for my life. I told him I needed him as there was a man becoming domestic. I then proceeded to try to walk out of the door again and several workers started to push and hit me. They took my hands and cuffed them under and kicked my side. I was able to get my left hand free and started hitting them off of me stating I wanted to get out of this place and wait for the cops and to stop hitting me! I was then pushed to the ground and a worker came up and kicked me on my left side. I then got back up and asked for help! Screaming, the attackers were all looking at me I then proceeded back to the door scared for my life and was pushed by Andy, another man and 4/5 women on a nail drying table. There is much more to this story, but, in short, I was almost killed over a $9 serivce never provided. My Civil Rights as a HUMAN were violated. PLEASE STAY AWAY FROM THESE SAVAGE THUGS!!
01/26/2013
Provided by YPmobileI have been coming to Enzo since they first opened. I have always been treated great. I enjoy my experience and the prices are good. This place is modern,great music, and has lots of tv's. I have referred lots of customers to Enzo and I will continue. I found it very odd when reading the comments below. This has never been a bad experience. It also helps when you treat people how you would like to be treated with respect. I personally could not do what they do and put up with all walks of life. Thanks Enzo for always doing a great job!
01/13/2013
Provided by YP.com04/14/2012
Provided by YP.comHorrible place! Very rude staff that do not explain what they are doing and they ruined my nails!! Don't be fooled they are a scam salon that nickel and dime you for horrible product and service. If you want to stay local chose another salon... They seem modern and cute but they are evil!!
05/29/2009
Provided by YP.comI've been to both their locations and they're both great, I don't know how they manage it but the place is always immaculate. And more importantly you don't feel that immense pressure to get this and that and why not wax something! It's just pleasant friendly service that doesn't cost an arm and a leg. I've really enjoyed the times I've been here and looking forward to the times to come with my girlfriends.
More Business Info
- Hours
- Regular Hours
Mon: Wed - Sat: Sun: - AKA
Enso Nails & Spa LLC
Enso Nail Salon
- Categories
- Beauty Salons, Nail Salons, Skin Care