Freedom Home Services

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We had a $2800 heat pump unit installed 4/20/10 by David Williams of Freedom Home with a 1 year labor & 10 year parts warranty. Did not realize the heating part of the unit wasn't working correctly until it turned cold. Began calling the company only to be given excuses & lies about when someone would come to check on the problem. Finally after a month of calling someone came. He told us the heating coils where never connected correctly & he would order the part overnight & be back the next day to fix it. Well that's been a month now & we still haven't SEEN anyone. I even reported them to the Better Business Bureau, still no response. DO NOT USE THE COMPANY!!!!