Pep Boys

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I have taken for years both of my cars to the Puyallup Pep Boys because they were always friendly and attentive. One of the cars is a Chrysler 1998 that needs an oil gasket to be replaced because it leaks oil. The car has been there many times with the same problem. The car is still there after 2 weeks. No oil gasket has been replaced because even though a lot of repairs have been done to it regarding the oil problem, they just simply did not replace the oil gasket since the very beginning. I spoke to Alex the store manager and I asked him for help. All I am asking is that the oil gasket be replaced. I am a senior and a loyal customer of Pep Boys in Puyallup. Can you help me? Blanche Wahrer business phone 253-566-9300

I gotta say, my experience both times with these guys was really horrible which kind of surprised me especially from a chain. First time I was left hanging over a couple of tires that I question i actually needed and then it was an oil change that i knew i needed but shouldn't have taken 2.5 hours. Very ordinary.