Rockland Collision Center

Write a Review215-324-1990

CLOSED NOW - Opens atTomorrow 9:00am

I got in an accident and my truck had a bumper that was on back-order. I wanted to take care of the cost of repair outside of insurance since the quote was only $1,000 and my deductible was $1,000. The truck sat in their storage for a long time. I was in contact with the manager Hugo who said he wouldn't charge me storage fees. The truck was there for a long time. When I decided to get the truck out of there without waiting for the bumper anymore, I tried to call up and pay the $1,000 and get the work started. I called for months but could never get a call back from Hugo. I went to the shop and spoke to him face to face, he said the price was still $1,000 but couldn't take my payment because he was closed at the time. I called back when they were open and the receptionist told me to call some guy named Abdul at a different number. Abdul told me he was the owner and the price was now $5,000 not $1,000. He said he didn't know why Hugo told me the price was $1,000 but he wouldn't release the car for a penny less than $5,000 because of the storage fees. Now since this was so long after the accident, insurance won't cover it and the owner is basically extorting for 5 grand.



Basically I got scammed by ghetto scumbags. Do not take anything to this place. Hugo seemed like a nice guy but I'm not sure if he was part of the scam from the beginning or if he just doesn't have any authority and Abdul is the slimy owner pulling bait and switches. They vulture accidents that happen on Roosevelt Blvd and inflate prices when you try to get your car out.