Salon Glam
6145 Ridge Ave, Philadelphia, PA 19128
Reviews
06/17/2018
Provided by YP.comI'd give them a negative star rating if possible. The last thing my boyfriend wanted to be was an experiment - and that is exactly what he was. We had to consult a real color specialists to figure out what she did wrong and try to correct it the best we could.
My boyfriend and I were there yesterday to have his white hair dyed to salt and pepper, like his mustache. We were very clear about wanting salt & pepper, by putting some dark color back into his hair and matching his mustache, which we pointed out was still salt and pepper, with white and grey and very dark brown. The stylist, Jackie, dyed it to a medium brown using a 5N permanent color. She combed it through his entire head. He ended up with a muddy, medium brown, fully dyed hair color. The real professional we consulted with afterwards stated this was not only the wrong shade to achieve salt and pepper, but also the wrong method, since she didn't protect any of his hair. Not to mention, she left him with a large patch of greyish/white hair in the back of his head the size of a baseball and all the underlying 1/2" roots were mostly grey/white as well below the brown. They stated it couldn't be corrected and wouldn't give me the money back. Didn't apologize or admit to destroying his hair color. And the owner looked directly at the back of his dried hair yesterday after the horrible dye job and didn't say a word to at least correct the patch in the back and and actually said it looked good. She was also completely rude and ignorant when trying to get the money back. It's not about the money all together - you don't ruin someone's hair and then not even apologize and act ignorant as if you some how came close to what was requested in great detail. All ignorant and apparently need to go back to school to learn what "salt and pepper" means because it doesn't mean medium, muddy brown.
01/17/2015
Provided by YPmobileGreat salon atmosphere, caring , down to earth stylist that do amazing hair !
01/15/2015
Provided by YPmobilethey do a great job each time and always get you in whatever your schedule. Great set of employees who work well together!
01/14/2015
Provided by YPmobileI am blessed to have such a wonderful place to work.....we have the most amazing customers. Our color line "Aloxi" has colors like you have never seen...your hair will say it all...
More Business Info
- Hours
- Regular Hours
Mon Closed Wed - Sat: Sun Closed - Payment method
- discover, amex, mastercard, all major credit cards, visa
- Other Link
- Category
- Beauty Salons
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes