A-American Septic Service,

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They presented a lower charge over the phone which made my decision to go with them. And once they arrived at the property the driver/operator tried to convince me several times that our septic tank is larger than it is in order to attempt to charge us more. The service provided was rushed, incomplete, rude and unprofessional. Even though I have proof with previous service receipts from 3 different Septic Pumping Companies reflecting the size of our tank this Co. did not want even consider that information but instead "eyeballed" the size of the tank and charged and processed the order accordingly. What's more unbelievable and another example of extremely poor customer service the driver advised me that next time we need a septic pumping service that we should contact another Septic Pumping Company vs them. Will not recommend them to anyone but rather go out of my way to advise my neighbors not to use this Company.

Buyer beware. Overpriced, poor customer service and the owner Tim is a little rough around the edges. Plenty of other companies willing to do it better and cheaper.

hey if the owner of this company is named TIM he is a complete and utterly asshole!! i mean he is sooo rude and just omg i would never ever call him for any kind of service i wud rather call a company in south texas for help and pay for the miliage

Delivery was excellent. Message was very informative.

Just wanted you to know that you had a truck doing work at our next door neighbors and he was very consciencious. We were keeping an eye on him for our neighbors. He kept the ground watered to keep the dust down, he was polite and and did a wonderful job- when he was done he left everything looking as though he'd never been there. We will definitely call you if we ever need work done on our system!

Needed some attention and was willing to pay extra for a weekend call. The guy 'Tim' decided to book us and we waited patiently for him to show between the two hours he said he would, then at the last minute, he called to say- can't help you then hung up. Not a very professional way of doing business. I wouldn't go with this company unless you plan on being 'dumped' on in the last minutes that you're counting on them to show up.