A/C & Refrigeration

Write a Review602-488-7161

OPEN NOW - Open 24 Hours

I am the owner of the business. I in fact did take this call. However, here is my side of the story. We are currently only a 3 truck company. I personally work in one of the trucks. At the time that this Freezer Repair call came in late that night, my other technician on call and myself were changing a large walk-in cooler compressor. This is a two man job. This review is partially true, however, when she told me that her regular company could not make it out, and my company was tied up, I tried to reach my final technician who was not on call. He had in fact been drinking at a social event, and we opted to use wise judgement as professionals and pass on the call. There is no way that I would have told her that I had been drinking beer, simply because I do not drink alcohol - ever! I made this fact very clear to the lady, apologized that we could not service her freezer at 1am Friday night, and reminded her that not only was my other tech off duty, but that her regular company should had taken care of her as we were taking care of one of our 200 regular customers at that moment. As Owner, I sincerely apologize for any misunderstanding.

Called on a Saturday night for a freezer that went down for a business. I consider this an emergency. When I called the man he asked if I had called my regular company & told me he could not respond because he had a couple of beers. Would recommend calling another service after happy hour ends!

I've never wrote a negative review about any company in my life, but thought this was pretty deserving. I called this company when my usual repairman was out of town and have never regretted using a particular company this much before. Lowell came out, tinkered around for a few hours, charged around five hundred. The next day, the exact same problem occurring, so nothing fixed. After coming out again, tinkering around some more, and giving me another two hundred dollar bill (ensuring me that he had given me a deal for the hassle of having to come back out) the same problem persisted. Came out AGAIN, tinkered, gave me ANOTHER bill for around 200 and the problem remained UNFIXED. Called my usual guy the next week, actually fixed the problem, and charged pennies compared to this company. I don't know if it was incompetence, dishonesty, or a mixture of both, but wow. Avoid this company if you don't want to pay a ridiculous about for something that may or may not be fixed by the third try.

We are the largest post in AZ and the 8th largest in the US...when our ice machine goes down it is a major problem...Dave is ALWAYS there when we call and always has us back in business the same day....They are very honest and reliable and I highly recommend them.

We have 4 restaurants in the Valley and Dave and his team have always repaired, maintained, advised and just taken care of us in a fabulous manner. I trust Dave on our needs and always feel we are charged a very fair price. There are many choices to repair equipment but I find A/C & Refrigeration to be the BEST.

A/C and Refrigeration is the only company we use to service all our many refrigeration and AC units at our Post, Dave (Mr Frosty) and his team has always been there when we needed him. As commander of the Post I highly recommend A/C and Refrigeration for all your needs as a extremely reliable company excellent work at a fair price.

A/C and Refrigeration is the only company we use to service all our many refrigeration and AC units at our Post, Dave (Mr Frosty) and his team has always been there when we needed him. As commander of the Post I highly recommend A/C and Refrigeration for all your needs as a extremely reliable company excellent work at a fair price.

I am the Distric Manager for a 40 store fast food franchise. We started using A/C & Refrigeration company about a year ago. We first tryed them in ten of our stores and they out performed the company we had been using the past ten years, now we use them in all 40 of our stores. They charge $15.00 less then the previous company and do not charge any overtime fees. They have the same technicians and know our equipment well. They service our air conditrioners, walk in coolers, freezers, reach in coolers, and ice machines. We are glad to be associtaed with them.

A/C and Refrigeration has always been responsive to our needs in a timely and professional manner. In fact, they are the only vendor we've had that can properly diagnose a difficult refrigeration issue thus saving us downtime, frustration and money. This is a no-nonsense contracting company and I am happy to reference them as someone you can trust with all your A/C and Refrigeration needs.

A/C & Refrigeration is one of the leaders in the field of refrigeration & customer service. Over the years i have used many different contractors for our properties and none have even been close to the excellent service & quality workmanship provided by the team of A/C & Refrigeration. They beat the competion hand's down.

A/C & Refrigeration has been servicing my properties this last year and I have been extremely pleased with their prices, honesty, quality, attitude and timely scheduling. I would highly recommend them.

My home air conditioner broke in July, and i had another company come out tto tell me my compressor was bad, and my unit was 20 years old. They wanted to charge me $6,500 to change the indoor and outdoor unit. A/C & Refrigeration came out the same day and changed the outdoor unit for $2,200, and said the indoor unit was still fine. I work at Palo Verde and give their cards to all my co-workers. They're honest and know the value of a dollar. You can depend on this company for quality work.