Phoenix Car Rentals

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My 19 year old son rented from here because it was the only place that would rent to a 19 year old. He drove from Phoenix to west of Yuma where it broke down. When he called them to ask for a new car they hung up on him 3 times. I called and they told me they were to busy to talk to me and hung up. He had to catch a Greyhound bus from Yuma to San Diego. Now I am disputing the charges, and if not satisfied will hire an attorney for the principal that they had no problem stranding my son in the desert on foot!