Republic Services Corporate

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www.newjerseywastedisposal.com http://www.njwastedisposal.com ball dumpster newark nj 908-313-9888

This company charges a premium fee for trash removal, but doesn't consistently pick up the trash. I don't have trash every week and am the only one on my street foolish enough to use them (have had their service for 8 years-very slow to make change!). The drivers claim to have checked and found no trash, yet I put the trash out the night before. Management promises to pick the trash up the next day, yet doesn't. Right now I have trash which has been out all week waiting for pickup. Finally done with these people.

Stay away from this company. They will trick you to sigh contract and then he'll will

overcharges,takes two month to get a credit, or never. Bad company

awful service.they broke wheel off our cans every time.late pickups and now they took our cans away even though we paid on time.now our trash will sit for another week.never again using them when i switch companies.a rude bunch of jerks not worthy of your money or business.zero stars is what they deserve!

My company uses these guys what a joke. Never on time have to call over and over. Bad at picking up and releasing from sites.

If any business in the 80452 area offers the same service as Republic go with them!!!! I have had to remind Republic of my trash removal days for the first two months I was with them - EVERY WEEK! Also had to remind them that they forgot to pickup on the "makeup" days. I am now at the end of my contract with them and they are still forgetting and I am still calling... They do not offer credits for their mistakes or missed weeks. Nice. I will not be renewing with them and hey should not deserving of any new business. Take all of the bad reviews into consideration and don't give them your business. Any extra costs will be well worth your sanity.

Wow! Where to start...we never received our trash receptacle that was promised (this should have been a red flag). They refused to pick up the boxes of trash we put out pending the receipt of a trash can so we were forced (after several phone conversations assuring us it would be here this week) to purchase our own trash can. Within the 1st couple months they broke the wheel off the can by tossing it several feet into the yard. They often fail to pick up our trash altogether, and if there's any precipitation, well, you can forget it. When phoned for a rebate For the dates no service was received, I was informed that they were not responsible for pick up if nature does not allow it. Our bill has gone up $3-5 every quarter with no explanation. Monster Trash finally became available in our area, so when I called to cancel, I was informed that they could not provide a refund of the prorated amount and that they could not cancel our service for 2 months because we had already paid for this quarter. Please save yourself from unneeded frustration and use ANY other waste disposal company you can find.

Shame on me for sticking with this company for an entire year. I should have cancelled 11 months ago. Our trash and recycling was only picked up half the time, at most. Sometimes we would go 3 weeks with no service whatsoever. Whenever I called customer service - after having to hold for at LEAST 10 minutes before my call was even answered - the reps I talked to were always very friendly and assured me that my issue would be resolved, but it never was. I finally wised-up and cancelled 3 weeks ago. After interrogating me as to why I was cancelling, the lady instructed me that our trash and recycling containers would be picked up within 5 business days. Guess what?? They haven't been picked up yet. After 3 WEEKS of sitting at the end of my driveway. During this time I have made two phone calls, and then sent an email because I don't have time during my lunch hour to sit on hold for 10-15 minutes. The first call told me "5-7 business days". The second call said "7-10 business days". The email response said "I am confident they will be gone by the end of this week." Well, all of that time has more than come and gone, and there they still sit. If they are still there when I get home from work today (I'm sure they will be), I'll be getting rid of them myself, or just keeping them and using them to haul yard waste in the fall.



What a complete and utter joke of a company. Hopefully these clowns are not your only option for waste service. If they aren't, do NOT use them!!!!!!!

Republic Services doesn't do the job they're paid to do. We have paid them for yard waste removal and have called many times asking to have the yard waste removed (since paying to have it removed). The bags of yard waste have been sitting on my front lawn for months and they still have not removed them. Terrible service. We are canceling them.

The sanitation workers and customer no-service representatives are completely inept. I predict this co. will go out of business any time, so think twice before paying ahead with this bunch. And Yelp, will you please remove the two obviously planted five-star reviews? 13 one-star reviews and two five star reviews? Suspicious.

company quoted a price when i received bill it was 50% higher than the quote, when i called they said tough you should have read the fine print. cancelled after contract up

Save your money..I waited about 10 feet off the road with gift card trying to be nice to this trashy trash service and receptacle by my side well that was grounds for this trashy service man to barrel on by justifying why he doesn't have to stop..(yet again)..All other trash services I have had I was buds with gift cards for Christmas and other holidays along with our mail man and bus drivers but not this guy you cant get him to stop to do his job let alone receive a good morning or gift card..I think if he even tried to smile his face would bust into a million pieces.. What ever happened to good o fashion customer service when the trash men said good morning or how ya doing to day ma'am or actually cared what kind of reflection they have to the company they work for with the service they provide ..So disappointed customer, again and again...glad I'm moving soon this company will not be joining me at new residence or business...all the bad reviews you have yet same trashy service you would think you would begin those customer service training in-services at least for the sake of your customers if not your company..I was forced to give a star rating to post this if I could I wouldn't of gave even a full one star.

THIS COMPANY IS A JOKE. THEY DON"T PICK UP YOUR TRASH ON A REGULAR BASIS AND WHEN THEY DO, THEY LEAVE HALF OF IT BLOWING IN THE IN THE YARD. CUSTOMER SERVICE IN MARSHALL IS A JOKE TOO. BILLING ERRORS ARE NEVER CORRECTED. PAID FOR SERIVCE IN ADVANCE AND THEY HAVE FAILED TO PICK UP 9 WEEKS DURING THE FIRST 3 MONTHS OF SERVICE. GOING TO THE STATE ATTORNEY GENERAL and BBB. THEY DON"T DERSERVE A RATING ... GO ELSE WHERE FOR BETTER SERVICE. ONE PISSED OFF CUSTOMER.

Republic really rocks. They do a terrific job. Great customer service.

Republic is the worst company that I have ever dealt with that is still in business! The people in the office are very rude and are of no help. I wish that zero stars were allowed. If someone wanted to start a new business, start a waste collection business in Republic's areas and pick up customers like me who will no longer deal with them.

After constantly raising their rates and the rudeness of the drivers throwing my cans I was sick and tired of it. I wanted to try a new small service that's cheaper and they priced matched the small business. That made me even more mad and I canceled, no raising of the rates and the cans our placed neatly by my garage.

DONT USE!!! I was on YP looking for new service since I'm tired of Allied's poor service. Upom reading reviews I'm not the only person who has discontiued their service for the same reason. Their rates have steadily increased, their billing department is slow and screwed up. The customer service is horbible. You can speak to three people there and get three different answers. They miss pick ups and if you happen to be out of town and come home with trash still in the dumpster because they didnt pick up and its been over 24 hours since there sceduled day, you just have to wait till next week and have two weeks of trash pilled up. And they will not credit you for their screw up. So along with all the others DONT USE

DO NOT USE!!!! They are lazy and if you call them for say, leaving your can too close to the road for the 15th time and it keeps getting hit, they are rude and do not care. They forget that your money pays their paychecks or not. so I say NOT. The last time my can got hit it took out my mailbox, did they even offer to fix it, just the opposite, refused to do anything. So a $50-$100 mailbox cost them my buisiness for the rest of my like. Think they did me a favor now that I think about it!

After signing a contract many years ago with BFI waste I ended up with Allied Waste who continued to increase rates and fees.cancelled service by phone with supervisor.now they are sending me a bill for services along with charges for fuel/enviromental recovery. Said there contract has automatic renewal clause and must be canceled only at time of renewal. they did not send a notice of renewal or notice of any kind. Most states have outlawed this type of action. lets go tocourt.