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Reviews

K
kj5555

07/30/2013

Provided by YP.com

My husband and I really enjoyed living at Skyline; however, oftentimes had wavering feelings about the management throughout our 10-month lease, specifically when we moved out. As an example – I had left my thumb drive in the computer lab. When I went to retrieve it, it had been taken. When I asked the front office to review the tapes (the space is constantly monitored by surveillance cameras), they told me the TV to view the footage was broken; however, would be fixed in a couple days and they would review them then. When I checked back later in the week, they told me the tapes had been erased and they wouldn’t be able to help me.

Upon our move out, my husband and I cleaned for hours (we lived in a tiny space – around 670 square feet, no children and no pets). We took excellent care of the room; however, we were charged $50 ($25/hour) for the property’s cleaning team to come in and clean again. Additionally, all residents are required to pay for carpet cleaning (you must provide a receipt) and, if you hang pictures, you will be charged a $45 minimum for them to fill the holes in the drywall. We were told upon move- in that we could hang whatever we wanted at no cost because the team comes in and paints all the walls regardless; however, this was inaccurate.

You are required to pay a $300 security deposit. When you vacate, you will not receive the deposit in full, guaranteed. The staff; however, friendly, is highly untrained and doesn’t have a firm grasp on the leasing requirements. My suggestion, if you choose to live at this property and have a concern, is to call the regional office as they are much more helpful than the management team on-site. As stated in another review, the southwest side of the building has an extremely powerful urine smell, which becomes much worse on warm days.

I think the staff always has a huge impact on a tenant’s experience and, in this case, the staff is well below par.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Fax: 602-374-7136

Phone: 623-208-6763

Payment method
cash, check, discover, master card, visa
Neighborhoods
Central City, Copper Square, Downtown Phoenix
AKA

Skyline Lofts Commercial

Categories
Apartments, Condominiums, Real Estate Rental Service
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