The UPS Store
530 E Mcdowell Rd Ste 107, Phoenix, AZ 85004
Reviews
04/12/2015
Provided by YP.comI have been a loyal customer to this location for years. I had a large mailbox and moved to a the smallest mailbox available and always kept current with their RIP OFF prices. They made more than enough money off me in the several years I was with them.
But I moved out of state and needed to close out my account. Trouble is Patrick the owner/manager is now holding my mail ransom. Since the account was late. I need to pay $55 for two months and a late fee to get my mail. "It's like rent, you don't pay rent, you don't get to stay," he says. I was surprised at this hardline change of attitude. Everything was fine and well when I was shelling out ridiculous amounts of cash for an overpriced mailbox, but when I need to close my account, pick up my mail, everything is different.
Not, hey thanks for being a loyal customer for years, we understand, here's your mail. Good luck on your move. Nope, it's pay or screw you. My mail is definitely not worth $55. I'll deal with the inconvenience of notifying the senders.
So you decide for yourself, but I would NOT recommend this location to ANYONE!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 602-258-3195
- Brands
- shipping
- Payment method
- all major credit cards, debit, amex, carte blanche, company card, diners club, discover, jcb, mastercard, visa
- Location
- McDowell Marketplace
- Neighborhoods
- Los Olivos, Encanto
- Other Link
- Categories
- Air Cargo & Package Express Service, Copying & Duplicating Service, Fax Service, Fingerprinting, Mail & Shipping Services, Mailbox Rental, Notaries Public, Photographic Color Prints & Transparencies, Printing Services, Shipping Room Supplies, Shipping Services