Thunderbird Automotive Specialists
3502 W Thunderbird Rd, Phoenix, AZ 85053
Reviews
02/25/2011
I went in with a service engine light. I tried buying a new gas cap but this didn't help. I was hoping they really did mean what they say on their business cards. "Integrity means everything" I wasn't disappointed. The problem really was the gas cap. Mechanics have you at their mercy. At Thunderbird Automotive Specialists Mike is honest and ethical. A rare trait nowadays.
07/24/2010
i had my mothers jeep in for the transmission to get rebuilt in jan of 09. the day after i picked up my mothers jeep i had to return it still had problems. they said that the place they sent it to forgot a part. ok no problem they fixed it back on the road. now my mother is 75 years old and bed ridden and in a home i use the jeep to take her and the wheel chair shopping. only use the jeep for her. now 1 year and 6 moths later less than 3000 miles on it the trany it goes out again. so i take it back up there and the folks at Thunderbird tell me that i am past 12 month warranty, and the shop they sent my mothers jeep to they no longer do work with. i said so you don't stand be hind your work then cause you sent it to them! sorry theirs nothing they can do warranty reasons. my mother passed in January of 2010 the jeep sat all most 4 months not driving. so message is they don't stand up to there work or the places they send your cars or trucks. but they will take your cash with no problems
07/05/2010
I had my truck in for service and this place did more than any shop I have been to before.During the oil change they checked my brakes and rotated the tires at no charge. I was given a complet list of my trucks conditon for just doing a oil change.
05/20/2010
I had my vehicle towed in from out of town. I knew what the problem was but was still charged $100 for a diagnostic fee. The price they gave me for a water pump was $300 higher than three other mechanics I called. When I tried to get me vehicle towed to another shop, they would not release it unless the $100 diagnostic was paid in person. I run my own small buisness and take credit over the phone quiet a bit so to hear a larger auto shop refuse only tells me what kind of people you are dealing with. I was hoping that a AAA certification would mean more but I guess I was wrong. Even the tow truck driver told me that he had dealt with this shop before and hated going there because the people were so rude. If you don't care about price or customer service, this is the shop for you.
10/25/2007
I REALLY APPRICIATED THE FAIR PRICING AND GREAT SERVICE I WAS PROVIDED AT THUNDERBURD AUTOMOTIVE SPECIALIST. THIS PLACE REALLY IS A TRUSTWORTHY AUTOMOTIVE REPAIR BUSINESS.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 602-938-0075
- Payment method
- amex, master card, visa, cash
- Other Links
- Other Emails
- Categories
- Auto Repair & Service, Auto Engine Rebuilding, Auto Oil & Lube, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Electric Service, Automobile Inspection Stations & Services, Automobile Repairing & Service-Equipment & Supplies, Automotive Tune Up Service, Brake Repair, Engine Rebuilding & Exchange, Radiators Automotive Sales & Service, Tire Dealers, Towing