Appliance Land
1514 Reisterstown Rd, Pikesville, MD 21208
Reviews
03/25/2013
Provided by YP.comWe were very pleased with our experience at Applianceland. We had shopped around and found them to be very competitively priced and extremely knowledgeable. I was also very happy with their delivery staff. Installation went very smoothly. I would recommend this store to anyone, I know I will be going back to Applianceland.
03/21/2013
Provided by YP.comSalespeople were very knowledgeable and prices were good. We bought all of our kitchen appliances there and had them installed. We were very happy and we will go back when we need a new washer and dryer.
03/05/2012
Provided by YP.comWorst customer support and installation crew ever! No return policy.
We purchased a set of washer/dryer AND expert installation from ApplianceLand. At the moment of purchase, I notified the seller that I had just bought the condo where the units were to be installed, and was not familiar with the building or with any limitations that might apply. I was then assured that the technicians would make sure everything was done to my satisfaction and that they would bring all required equipment/parts to complete the installation.The ApplianceLand technicians came to my unit, inspected and measured the space where the washers/dryers were to be installed. Without notifying me that there could be any issues, they went ahead with the installation. Unfortunately, the washer/dryer didn’t fit the place where they were supposed to be, where there were also no connections for outside venting. In trying to fit the machines into a space that was too tight for them, the technicians broke the door, scratched the newly painted ceiling and jammed the machines into the room in such a way that they cannot be pulled out without removing the door (which, by the way, cannot be closed because the machines are sticking out). In addition, because there were no vents, they did not finish the installation (i.e. I cannot use the dryer), and told me I would have to hire someone else to remove/replace the door, pull the machines out and install a vent box. Having a vent box means that the steam will be blown into my unit. Naturally, I do not consider this a viable option. Needless to say, I was not aware of these problems beforehand, and did not receive any of the expert advice and support I had paid for. Unfortunately, after everything was done, I did sign a form that said the machines had been delivered. In having done so, the company now claims I forfeited my rights, and that they are not responsible for any of these problems, and will not take the machines back, unless I pay a 50% restocking fee.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 410-580-0595
Phone: 410-352-4241
- Brands
- Maytag, refrigerators
- AKA
Patane Group Appliance Land
Pikesville Appliance Repair Men
- Other Links
- Categories
- Small Appliances, Appliances-Major-Wholesale & Manufacturers, Major Appliance Refinishing & Repair, Major Appliances