Peter Glenn Ski & Sports

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CLOSED NOW - Opens at 11:00am

This is probably not the store to visit if you're looking for good deals or knowledgable, friendly customer service. On two occasions, I visited the store and easily overheard complaining about customers by sales persons and management. It was clearly evident the lack of concern and nearly contemptuous attitude toward almost every customer both in the checkout line and sales floor. From what I observed, the uncaring sales staff is likely making negative comments about most customers to other staff when they aren't around and are unconcerned with customer satisfaction. My sales persons lacked almost all knowledge and was unable to describe product benefits, design, and uses. Additionally, the persons clearly did not want to attempt to try. When attempting to purchase a specific out of stock item, the wrong product was shipped from a neighboring store and no attempt was made to try and resolve the issue. The sales person did not want to attempt to try and locate the correct item and said it probably wasn't available anyway. The store has a large selection, but know what you want before you visit, and you will likely not be getting any bargains or sales.