Harrington Air Conditioning

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Problems solved, an old pro figured it out. Glad I gave them a chance. Hopefully the system will last several years and run, now, excellently.

We had a new $4,000 A/C unit installed by HARRINGTON AIR CONDITIONING INC. last Summer. Today I had to call - now the 4th time, the first when my Husband, Dave (now deceased for only 3 months), was in hospice - because of problems with the unit not working. The Owner's grandson, who should be working this evening, told me on the phone 'The new units don't work as well as the old ones', and 'doesn't want to come out because I have a bad attitude'. It's 80 degrees in my condo now, a/c set to 76. He tried to go on about his Grandfather starting the business... I don't care! The labor part of our contract expired last month and he said to me "I know what you're trying to do". What the !!!? We should have never of done business with them! 1) Clogged drain line 2) UV light burnt out (that they sold us on their suggestion) 3) Electric cord to UV light fried 4) now, AC blowing hot! And they're trying not to be responsible. I'll probably have to call a different A/C company to fix it, and then contact my lawyer.

I had an expensive new Carrier AHU/heat pump system installed in Aug '10. Nice model -- not top of the line but not low end either. The heat pump I had was not really that old, just the AHU but I was persuaded that the two should really be purchased together. Big money but I did it. Oct '12, two months later, the system broke down. The drain they'd installed wasn't draining condensate properly and water was backing up into the AHU and tripping a sensor. May '11, broke down again. June '12, again. This time it was the thermostat repair July '13, again. This time it was the refrigeration coil. Service man got pretty nasty when I complained about the frequency of repair and said, "Things aren't made the way they used to be. It's to be expected." Huh? I don't expect four breakdowns in under 3 years. Aug '14 again. This time, the fan on the heat pump keeps overheating and won't work. Call the office and I get a lot of clucking and sympathetic sounds from the person on the phone.