Your Emergency Appliance Repair

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Horrible Experience. Your Emergency Appliance Repair failed to follow thru with a one year warranty on a washer part and wont respond to numerous contact attempts.We had a CCU Board replaced on our washing machine on 11/20/2012 that came with a 2 year part warranty. After a few months we began having the same problem and called them to come back out. The tech came and said it could be the other board that now needs replacing but that several wires were loose. He said he tightened the wires and the machine should work. As soon as he left the machine stopped working again. We called a Sears repair man to come look at it and he said the CCU board (which we bought with a two year warranty from Your Emergency Appliance Repair) was bad and it needed replacing. I have left numerous messages for Your Emergency Appliance Repair when I can actually get through to their voicemail. Most of the time it just rings a few times then picks up and nothing happens. I also tried contacting them through their facebook page and received nothing back. Reported to the BBB and still did not receive a response. We now have to buy a whole new Washer after paying them over $500 to scam us.