David's Bridal

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CLOSED NOW - Opens at 12:00pm

I wouldn't touch this store with a 10 foot pole. All of the employees were kind of rude and acted like they didn't want to help you. I had my dress ordered and to be shipped to my house. Instead of them ordering it through their website so I could get it quicker she ordered it through the register so it would go the the store then the store would ship to me. I live 2 hours away why would you not just order it through the website so it would ship directly to my house instead of going to your store first. Needless to say my dress will barely make it here on time. And I paid a $20 rush charge. If I had just ordered online myself once I knew the size I would have a lot faster and saved myself some money.

My friend came to visit from out of state to be a part of my dress search. Little did I know that without an appointment, I was simply a desperate commoner among the chateau de' la david consultants and their preferred appointment made 5 star a-list clients. When my 2 bridesmaids, flower girl and ring usher and myself walked in to the Pineville store, we were greeted with a "what time is your appointment?" no hello, no welcome to our store....nothing! after telling them that I was not aware that I would need an appointment, we were told that there were other customers who did make appointments that they would need to take care of first but they would try to squeeze me into a dress or two in between. hmmm.....okay, still excited about trying on a dress and they could have turned the situation around. but that's not what happened. after wandering aimlessly for about 20 minutes, I finally asked for assistance getting a dressing room to try on a dress that I liked. The response, "you can't try on a dress without a consultant." to which I replied....."okay then can I get a consultant please." I was ignored and 10 more minutes later was told that there is no one available to help me right now. I asked about how long he thought it would be and I was told, "a long time." So I asked again, "can I just try one or two dresses on by myself?" the associate said no, you need to wait or make an appointment" and then walked away. Feeling extremely discouraged, upset and let down, my bridesmaids and I left the store, myself in tears and went home. Very emotionally upsetting and unprofessional experience. I will absolutely not be working with any david's bridal because of this situation.

I am not the kind of girl that writes reviews...... However, I have read some horrible reviews of this specific location that I feel David's Bridal, Pineville could use a very POSITIVE one!!!!



Let me start of by saying that from the second I stepped in the place EVERYONE was very polite and courteous. I got signed in and picked a pair of shoes to wear while trying on wedding gowns. Then my mother and I were asked to have a seat while we wait for my consultant. We waited about 5 minutes and then the wonderful Nia came up and introduced herself. We talked for a moment about my favorites and then she gave me undergarments to put on while she gathered my top 3 dresses.



My number 1 favorite dress I tried on first!!!!! Big mistake!!!! It looked much better on the hanger and picture but not on me!!!! I tried on my second dress.... third, fourth, fifth so on and so on. I asked her to bring the second dress back in a size 4, as the first, second dress was a bit big and I couldn't get a feel for it!!!! She came back with "THE DRESS" in a size 4 and it fit amazing!!!! The second I stepped out and turned around and saw myself in the mirror it was total perfection!!!!!!! There it was staring back at me...... My wedding dress!!!!



The dress I chose, I thought, was one of my top three's, however after looking again at my top three, Nia brought me this one that I did not even know existed.



I applaud everyone involved with my shopping experience, Nia especially!!!!! This was my first experience wedding dress shopping. They made it quick and painless. I was not expecting to be buying my gown after my first trip but when it is meant to be.... It is meant to be!!!!!



Ladies some words of advise, Do not disregard this place because of some poor reviews. My experience was the complete opposite!!!! Also, you have to remember that the people writing these reviews are brides. And we all know what happens when a woman becomes a bride?!? I would give them 10 stars if I could because they gave me service worth a 10!!!!

I was standing in line to try on MOB dresses and kept getting passed by. I had them ready and in my size to try on. After standing and all the employee's milling about. I handed them off to one of the employee and decided not to give them a chance. I would rather pay more for a dress to be treated better.

They gave me the wrong wedding gown!! I only discovered the mistake after I got the gown home (in a white bag- unable to see through). It was not the gown that I had chosen, it was a filthy floor sample, and no where in the ballpark of my size. I took the dress back to allow them to correct their mistake only to receive the worst customer service I have ever encountered. She stated that their consultants do not make those kinds of mistakes and that I must have gained weight! They must think I'm dilusional! I have made three calls to their corporate hq, but have not received a call back. I bridesmaid dresses were a headache, now this! Don't put yourself through the stress- you have enough to worry about while planning your wedding than to not trust your dress vendor. Steer clear...

Great prices with a variety of products. There's something for everyone!