Shell

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They were out of regular gas tonight. I thought I was pumping gas, but after $9.00 discovered nothing coming out when another customer told me he was not getting gas out of pump. I went in and asked for refund and clerk told me that they didn't know if I got any gas or not and that I was charged for what I got (debit card). I said I did not get any gas and my gas gauge was not moved, but again was told they could not tell that and to talk with manager next morning. Then she went to the back and came back and said they were out of regular gas. I asked how could I have pumped gas if they were out. I sat in car for several minutes to see if they would put out-of-gas signs on pumps. Finally went in and asked if they were going to put signs on pumps. She said yes and did so several minutes later. I will try to get a refund tomorrow. Worst part was being treated like a criminal when I was the one who paid for gas I did not get.