All Things Aquatic

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Beth is a below average instructor, at best, but is even worse at running a business.We made a deposit for future courses with Beth, but after she took our money, we never heard from her. She had promised to contact us regarding instructor availability as James, who she said would normally teach the course, was recovering from injury.Unfortunately, our need for the courses was of a time sensitive nature, and we were forced to cancel part of our vacation because we had not completed them. Beth never called to schedule a class, nor did she provide any services whatsoever related to the deposited funds. However, she refuses to refund us. She has earned absolutely none of the deposited funds. She didn't even try.I've given Beth several opportunities to do the right thing over the past several months. I've sent messages via the contact us link on her website, and never received even one response. I've talked to her via text message, which for some reason seems to be her preferred form of communication, however unprofessional that may seem. I sent her a written request for a refund in the mail, which she ignored.I even submitted a complaint to the Better Business Bureau. She chose not to respond to the complaint, as you can see on the company's BBB website, where it also shows their current C+ rating.Because I have given Beth multiple chances to do the right thing, and she has chosen not to, I want to caution potential customers. A scuba instructor is someone you should have complete trust in. Beth is not a trustworthy person. She choose to keep money that she has not earned, and ruin any chance for future business from us, instead of doing the right thing. Please carefully consider other options in Pittsburgh and the surrounding area, of which there are many.

Our phone number is 412-884--DIVE (3483), They have listed our FAX number! We are a full-service dive center, offering Instruction, Sales, Servicing, and travel.