Express Pizzeria

Write a Review412-884-7777

CLOSED NOW - Opens at 11:00am

I honestly can't rate them because they never delivered the food. I was sick at the time and had lost my voice. I called to confirm they got my order and the person answering the phone mocked my voice. I just hung up. I couldn't believe it! But it didn't stop there. They continued to call my phone and mock my voice. I was shocked. I don't care if they are serving manna from heaven, I advice you to never, ever order from them.

My girlfriend and myself ordered a whole Italian hoagie to be delivered but after opening it we realized it was a gyro hogy so we wrapped it back up and called Express Pizzeria and told them of the mistake. The man who took the order called me a liar that I did not order an Italian hoagie that I ordered a gyro hoagie. I was being very pleasant but asked if I could speak to a manager or the owner and he stated he was the owner. He then proceeded to insist that I ordered a whole gyro instead of an Italian and I asked him if we could resolve this issue he said he would send an Italian hoagie over but I would have to pay for half of it. I told him that was unacceptable since the error was his since my girlfriend and myself do not like gyros and we both heard me say Italian hoagie and with the radio blasting and his background it was easy to understand his mistake. At that point his smugness turned into rudeness and he said I will send you an Italian hoagie out but it may take one or two hours. After stating that also was unacceptable and out of very long discussion we opted for our money back and it was given to us less the $2 tip. I cannot speak of the quality of food they serve since that was the first time I ordered from them I can speak of the rudeness and very unprofessional behavior of the owner I would highly recommend staying clear of that establishment. The one star rating is for the delivery person who was very polite.