For more than 40 years, Pittsburgh Glass Block has been a manufacturer and distributor of glass block. Based in Etna, Pa., it offers a range of products, such as glass block, basement windows, fresh-air vinyl vents, partition walls, shower kits, vinyl framed glass, craft block, art block and more. The company provides installation services for bathrooms, home offices, entryways, dining rooms, and kitchen. It provides services in locations include Pittsburgh, Cincinnati, Dayton, Buffalo and Rochester, to name a few. Pittsburgh Glass Block Company is part of the RGF Industries family of companies.

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Reviews

MF
Marino F.

06/05/2017

Provided by YP.com

They did a great job and were very professional. They showed up on time and cleaned up the materials when finished. Our new basement windows look great and our home feels more secure.

RL
Ryan L.

06/05/2017

Provided by YP.com

We found Pittsburgh Glass Block at the Pittsburgh Home Show. My wife and I filled out a card on a Saturday and were promptly called back to schedule an appointment on Monday. Bruce came out to give us a quote. The price was very reasonable and we scheduled our work for the following week. The installation was quick - Tom, our installer was wonderful and it was as if he was never there (clean and quick). We were extremely pleased with Pittsburgh Glass Block all around and would certainly recommend them to family and friends.

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Ryan W.

11/18/2016

Provided by YP.com

THE WORST customer service and timeliness of any company i've ever worked with. The receptionist (Debra) is clueless and rude. The staff (Tom) never responds in less than a week and they never apologized. Actually got defensive!! Changed my install date less than 24 hours before they were supposed to come and pushed it back A MONTH!

DONT DO IT

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No N.

12/03/2015

Provided by YP.com

Great initial sales call and good looking windows installed. Then it went down hill...



Company is unorganized and rude! Replacing one block, no one showed up! I called the following day and Debbie blamed me! It was on my calendar with a time, we obviously scheduled it. Moving forward, we just rescheduled. The installer, Tom, called 2 hours late and said, "Since you didn't answer your phone, I won't be coming out." (Notice Tom, YOU were 2 hours late calling me!) I had to call the office. Then, once Tom arrived, my experience became terrible!

Tom is the absolute WORST! He kept mumbling under his breath! I asked him to buff some scratches out and he blamed me for looking too close. He then said, "I don't know if I can get them with all the dirt on these windows." I simply replied, "I didn't realize my windows were that dirty. Guess I'll clean them better next time." I then pointed out one more scratch. And this is the ultimate fail for Tom...



He said, "I didn't see that one". "No worries," I responded, "I didn't notice it either. A house guest saw it". He looked at me and said, "Plant some dandelions in your front yard. Then your guest can have something else to complain about." WHAT?!?! This man should not be allowed to deal with customers. Pittsburgh Glass Block, do yourselves a favor. Take any profits you actually managed to make this year, and send every single employee to get trained on customer service. Especially Debbie and Tom.



I'd rather watch Youtube and try to do the job myself then let these people back into my home.

More Business Info

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

TollFree: 800-769-4940

Phone: 724-449-0044

Services/Products
* 10 Year Warranty * Largest Inventory of Glass Block * Full-time Professional Installers * Low Price Guarantee! * Basements * Bathrooms * Kitchens * Entry Ways * Garages * Dividing Walls
Brands
Pittsburgh Corning, Seves, Weck
Payment method
visa, master card, discover
Neighborhood
Etna - Sharpsburg
Categories
Windows, Glass Circles & Other Special Shapes, Glass-Auto, Plate, Window, Etc, Glass-Block, Glass-Wholesale & Manufacturers
Other Information

Parking: Lot, Free

Services: * 10 Year Warranty <br>* Largest Inventory of Glass Block <br>* Full-time Professional Installers <br>* Low Price Guarantee! <br> <br>* Basements <br>* Bathrooms <br>* Kitchens <br>* Entry Ways <br>* Garages <br>* Dividing Walls

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